Over a year ago
A very disappointing experience, Communication has been extremely poor, with no responses to emails for a very long period of time, the attitude is very poor and unhelpful, and nobody seemed to be abl... See more
Over a year ago
Chartahouse provided an excellent conveyancing service for me while selling a probate house remotely. It took almost a year with two buyers dropping out but Chartahouse supported me through all of it
Over a year ago
I used Charter House to help me sell my old house and buy my new home, there were times for me in these transactions where I was getting very stressed because I have health problems, nothing was too m... See more
Simon and Charis were really helpful throughout the process. They have been patient with us, being a first time buyer, we were really stressed and keep asking emailing them with queries. We are very pleased of the service we received from them in acquiring our first house. Highly recommended for all conveyancing services.
Based on analysis of 9 reviews rated 1-2 stars for Chartahouse Conveyancing Services
“A very disappointing experience, Communication has been extremely poor, with no responses to emails for a very long p...”
“I am selling and my solicitor wastes endlessly time chasing Chartahouse for a respond”
“I had a very disappointing experience with this company”
“A very disappointing experience, Communication has been extremely poor, with no responses to emails for a very long p...”
“I am selling and my solicitor wastes endlessly time chasing Chartahouse for a respond”
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Chartahouse Conveyancing Services is a licensed conveyancing firm based in Plymouth, Devon, specializing in property law since 1977. The company provides a range of conveyancing services, including assistance with buying, selling, transferring equity, and remortgaging homes. Chartahouse is dedicated to delivering high-quality service through a professional approach and the use of advanced technology, facilitating efficient transactions for their clients. Targeting individuals and families looking to navigate the property market, Chartahouse emphasizes the importance of clear communication throughout the conveyancing process. Clients benefit from timely email updates, free text notifications, and an online tracking system to stay informed of their transaction's progress. As licensed conveyancers, the firm offers competitive pricing and a dedicated team of property law experts, ensuring personalized support without the complexities of general legal practices.
Chartahouse Conveyancing Services receives mixed feedback from its customers. Many reviewers praise the company's excellent service and competitive pricing, highlighting the personal touch and efficiency in handling transactions. Positive experiences often mention the professionalism of staff members, such as Peter and Nicholas, who are noted for their thoroughness and support throughout the conveyancing process. However, a significant number of customers express dissatisfaction with the communication and responsiveness of the team, citing long delays in email replies and a lack of urgency in handling cases. Complaints about poor staff attitude and unhelpfulness are also prevalent, leading to frustrating experiences for some clients.
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