Centauro Rent a Car Reviews

Mijn dochter heeft net een Fiat 600X gehuurd in de luchthaven van Alicante als 19jarige en zeer correct en eerlijk geholpen . Klein supplement moeten betalen door haar jonge leeftijd maar dat staat allemaal correct aangegeven op de website. En online prima kunnen boeken .

Probably the best car rental experience I’ve had and I’ve had many. Went with the premium package with 0 excess etc and the fast key pick up. Very competitive price and the most seamless of pick ups and drop offs. Well done Centaro! Please keep it up!!

Uns wurde von einer Dame am Schalter, die kein Englisch sprach, eine Versicherung aufgedrängt. Wir haben ausdrücklich gefragt, ob es sich um die Kaution handelt, und sie hat dies bejaht.

Nos entregaron el coche dos horas más tarde de lo previsto (llamándoles varias veces, dijeron que iban con retraso, que esperaramos). Punto de entrega estaba lejos del aeropuerto (Atenas). Según dijeron, el coche no tenía desperfectos, nos fiamos de ello, sin revisarlo nosotros. Al devolver el coche, por encontrarse el empleado una pequeña muesca en el pomo de la puerta del copiloto, dijeron que lo habíamos hecho nosotros, cosa que es imposible porque usamos el coche un día, por zonas nada masificadas, aparcando dos veces, sin coches alrededor. Nos han cargado 251 euros por ello, sin haberlo hecho nosotros y sin ser proporcional el importe al pequeñísimo tamaño de la muesca. El empleado sin escucharnos no atender a razones. Sobre el retraso en la entrega del coche, en cambio, no han asumido responsabilidad

Altijd enorm tevreden van de service. Perfecte communicatie zonder poespas, nooit problemen met Centauro. Altijd correct.

Very unfriendly staff in Porto. They made us pay for a full insurance of 312€ despite already having paid another insurance beforehand. They discounted 109€ for fuel, 100€ for toll but after delivering the car they just paid 77€ back without any explanation. Customers service is unreachable. Would not recommend. Just pick another car rental, don’t let them scam you.

The customer service agent told me that I must have their insurance that they don't accept 3rd party which is false. The only way I could have the car is by giving in a card with all three on my names on there, which are not issued in the UK. He then made me wait back in line for another 90 minutes. This was Alicante Airport, I would avoid at all costs and look out for the man with the little goatee beard as he is very rude and not helpful.

I'm a regular customer of the offices at Alicante Airport, booking a vehicle 2-3 times a year and I have no complaints. On the contrary, the staff is always so pleasant and helpful. So far, it's been a perfect experience with Centauro.

Brilliantly simple and exactly as described.

From start to finish of booking and returning the car it was a easy pleasurable experience and no hidden extra charges the price I was quoted was the price I paid 👍🏼

Top auto gehad! Het zou fijn zijn als je regelmatig een auto huurt dat er dan ook meer voordelen te verkrijgen zijn. Zoals bijvoorbeeld korting of andere voordelen voor vaste klanten .

Slechte ervaring met deze verhuurmaatschappij. Extra kosten! Meer verzekering dan diegene die wij al hadden afgesloten etc. Ze proberen je echt dingen aan te smeren!

I DO NOT RECOMMEND. THEY ARE CONDUCTING FRAUDULENT ACTIVITIES AND IN CONSPIRACY WITH CRIMINALS I rented a car in Spain. We paid a deposit, which we were prepared for. The car was new, no complaints. At the end of the trip we were going back to return the car and catch a plane. We stopped by for lunch. We parked the car in a private parking lot with our belongings. When we left, the windows were broken, and there were no belongings. I tracked it with my iPhone location that it happened as soon as we stopped. It was very disappointing, the police did not react. We went to return the car with the broken windows, I was very worried. THE MOST INTERESTING THING was when we arrived at their place, there were 4 identical cars with the same history. THIS COMPANY SELLS CARS TO CRIMINALS. And if there is a chance, they will rob you, and then you will pay for the broken car. In short, their business is just a car exchange and much more. Be careful.

Ho letto tante recensioni negative e, nonostante abbia effettuato decine di noleggi (soprattutto in Grecia e con compagnie low cost), ero un po' timoroso. Ma devo dire che la mia esperienza è stata assolutamente positiva: auto ottima, pulita, con cambio automatico, solo un bel po' di graffietti ed una ammaccatura. 9 giorni 64€ totali. Non ho fatto assicurazione. Ho restituito l'auto dopo pulizia in autolavaggio. Al controllo mi è stata chiesta la foto di un graffio presente sul paraurti anteriore, gliel'ho mostrata ed è finita li. Consigli per chi non ha esperienza con le compagnie low cost: verificare il deposito richiesto (molte volte è superiore ai 1000€, se non si fa un'assicurazione), vedere se sono richiesti altri depositi (es. carburante) e verificare che la carta di credito utilizzata per la prenotazione abbia abbastanza disponibilità per coprire i vari depositi (non si possono utilizzare altre carte, se non quella utilizzata in fase di prenotazione). Riportare la macchina in condizione di pulizia impeccabile (molte compagnie cercano di spillare soldi con la scusa di auto poco pulita). Al momento del ritiro fare video/foto a qualsiasi punto dell'auto, prestando attenzione alla luce, a possibili riflessi ecc. Riportare l'auto senza danni aggiuntivi, ovviamente..

Mi hanno costretto a fare un'assicurazione aggiuntiva o a bloccare 1100€ su carta di credito perché non accettano quella fatta da terzi sul sito dove ho effettuato la prenotazione (Ryanair). Hanno sbagliato la consegna e mi hanno richiamato dopo mezz'ora per chiedermi di tornare e cambiare l'auto. Sono stato doppiamente caricato anche per i costi della 2a auto. Terribile!

Alicante airport staff - took half hour to get our car because the lady at the desk kept trying to sell us the 26 euro per day extra insurance. Every few minutes she pointed out that for a tiny scratch it would cost us 500 euros. This went on until we firmly said can we just get our car, we do not want the insurance. She said 'I'm not selling insurance'. Obviously she is. When about to pay the 1400 euro deposit she said it's not a deposit. Again another heated discussion about the deposit. She implied we would lose it if the car got a scratch. Finally picked up the car, it was a Fiat 600 and not a Ford Focus (I know they say similar but the Fiat is crap). It hadn't had a wash since the previous person and no screenwash. I have given 1 star because dropping off took 10 minutes and no we didn't lose our deposit! Never again

No doy más estrellas porque no se puede. Daria excelencia si hubiese tenido una sombrilla para la playa jejejej . Ahora en serio…. Espectacular trato desde aplicación coordinación con mails y todo. Sin fianzas que se queden durante semanas y todo súper rápido y fácil. Coches nuevos limpios. Volveremos sin duda! Felicidades a centauro Mallorca! Grandes profesionales 😊

Abzocke bei der Schadenskaution Anmietung eines Fahrzeugs am Flughafen Porto im Mai 2025: Buchung wurde über Vermittler und Veranstalter durchgeführt. Bei der Rückgabe öffnete die Station mit 30 min Verspätung geöffnet. Dadurch stauten sich die Fahrzeuge, eine Rückgabe mit Überprüfung des Zustands war nicht möglich. 2 Tage später wurde die volle Kaution von 1200,-€ von meinem Kreditkartenkonto gebucht, auf der Plattform war in der Rechnung "2 Leichtmetall" gestanden. Das Fahrzeug hatte aber Stahlfelgen mit Zierblenden, von denen eine verkratzt war (ich habe das auf einem Foto beim Fahrzeugempfang festgehalten und an Centauro geschickt). Centauro hat auf mehrere Anfragen nicht geantwortet und mir die Kaution nicht zurücküberweisen. Das klingt für mich nach gezieltem Betrug.

Bei Abholung wurde eindringlich versucht sich weiter abzusichern und mit hohen Kosten gedroht. Dieser Betrag wäre höher als der Mietpreis! Der geschätzte Tankinhalt wurde zu völlig überhöten Preisen der Kreditkarte belastet! Unbedingt Schäden bei Abholung mit denen im Vertrag verglichen! Alles Schäden fotografieren! Bei Abholung wurde uns ein kleiner weiterer Kratzer mit dem Mindestwert € 300,00 sofort abgebucht. UNBEDINGT den Wagen mit Vollkasto OHNE Selbstbeteiligung anmieten. Das Auto an sich war ok.

We rented a car at the end of May. Unfortunately, after 60 km or so, in the middle of a regional road, the motor has stopped, and we couldn't move any more. We contacted the Assistance service (it took us a real effort to do that), and they promised to fix the problem. We've been waiting on the road for 5-6 (! hours), despite the fact that we were only 60 km from the company's premises. Meanwhile 5 or 6 different persons contacted us, and we had to explain the problem again, but it didn't help. One of the persons who contacted us even suggested that it was us who damaged the car (!!!). Incredible. Finally, after much of that useless communication, tens of calls from my side, a tow truck came to pick up the car, and they suggested us to call for a ... taxi to bring us back to the rental office, although a person from the rental company had assured us that we will be taken care of. I won't go to further details, as they were too ugly. Well, later the company gave us another car, everything went rather smoothly after that incident. Unfortunately, no compensation was offered for the whole day we lost and the stress we experienced. A nice person at the customer desk expressed her regrets for the company's losses (towing service and reparation costs). We do understand that but is it the customer's fault that the company hadn't checked the technical state of the car? That simple gesture would have prevented all this fuss. And so called 'customer service' was non existant in our case. That was a really ugly experience. That's why I can not recommend Centauro Rent a Car as a reliable company.