Centauro Rent a Car Reviews

Omdat de verstrekte documenten niet voldeden aan de eisen van de leverancier. Dus mensen zet altijd je volledige naam op de documenten, dit hadden wij dus niet gedaan. Volledige voornamen en achternaam!!! We zouden eerst 140€ betalen en zijn nu 410€ kwijt voor 10 dagen. Achteraf wel een domper, maar dit mocht onze vakantiepret gelukkig niet bederven. We kregen uiteindelijk een bijna nieuwe Panda mee.

Easy Car rental in spain. Car is fully covered with no excess and the cars are very good overall. Easy pick up and drop off too

As usual, the agent in Alicante, was trained to "serve" us the full protection insurance. I didn't want that, I litterally said "just the standard is ok", but this was interpreted by him as "full protection", as it turned out afterwards.

We go to Spain regularly and always use Centauro now, they are quick and efficient. They look after us if there is any issues.

Very easy process from start to finish. Car was very aware of it's surroundings so would always tell you if you were going too fast, if you were too close to the edge of the white lines, or to any objects. Once you understood all of these, you know what to ignore 🤣

La miglior azienda rent car! Tutto perfetto dalla consegna alla restituzione!! Personale gentile e auto in ottime condizioni

Rápidos, gentiles y eficientes. Servicios y vehículos en óptimas condiciones.

Everything went good and professional

Me entregaron un coche a los 5’ minutos de salir de centauro empezó a sonar por la presión alta de neumático, regreso a la oficina estuve mas de una hora para que me lo solucionaran ya que los de la oficina estaban tan ocupado que siempre me decían q el chico de fuera me lo miraba me lo revisa y se llevan el coche para bajarle l presión, regresa cn el coche 45’ mas tarde me dice que ha desactivado el pitido para que no suene más y le comento que esa no es la solución porque si ocurre otra cosa ya no iba a sonar que me cambiaran el coche ya que iba hasta Francia y quiero ir tranquila con un coche seguro no que me esté saliendo el triangulo rojo avisando de problemas en el coche. Eso se ve que molesto porque estaban tan liados que lo más fácil es que me llevara el mismo coche los de la oficina me dijeron q acaban d entregar un coche de l misma categoría y automático como yo lo quería que si quería ese que me lo daban pero estaba del otro cliente y estaba sucio por irme y no esperar más me lleve ese vehículo. Al entregar el vehículo más de lo mismo están tan liados que cuando llegó el chico del bus me dice el q está dentro de l oficina es para entregar? Le digo que si y me dice pues dile al chico del bus que te la haga salgo y se lo digo… el me dice yo? Porque era nuevo llevaba dos días me comentó y que nunca había hecho ninguna así q bien q así practicaba todo bien hasta que me tienen que hacer la devolución del combustible de 79e y me llega ayer de 7.90e así que se equivoco metiendo el importe y ahora reclamar esto me está siendo imposible porque aunque llame nadie me da una solución y hasta llame a l oficina y que ellos no pueden hacer nada cuando son ellos q han cometido el error no es mi problema que haga calor y haya mucha gente me han atendido tan mal es la primera vez y que hago una queja no creo ni que me lean o les importe lo ocurrido pero es indignante como se pasaron el problema unos cn otros cn el tema del coche que no veía ninguna solución y ya el colmo es cuando no me devuelven no el dinero que es Centauro Aeropuerto valencia

I rented a car through Booking and had €50 unfairly deducted from my deposit, based on a false claim that I returned the car late — which is absolutely untrue. The car was returned on time, as per the contract. When I asked for proof, the rental company refused and said the decision was final. No explanation, no support. Extremely poor customer service and no transparency. I’ll initiate legal action if this is not resolved. I do not recommend this company.

Onze vlucht van vandaag geannuleerd dus moeten we slte auto langer huren. We krijgen ze totaal niet te pakken en reageren niet op mails. We houden de auto nu maar een dag langer en hangt er een boete boven ons hoofd.

I will not be using Cenaturo again. The process for picking up the car is very speedy but it is because they do not go through the contract clearly with the customer. I had pre-booked the car through an agent and my booking voucher showed I had selected one day's car hire, at a cost of £10.84. After taking some details the agent asked me to sign on a tablet and then, to my surprise he gave me the keys and instead of giving me the contract to read, he said the contract would be emailed to me. They made some pre-charges on my card (as is usual) and I had to them wait for the subsequent refunds to come through before I discovered they had actually charged me £42.82 because they had added premium insurance that I had not chosen, was not asked about and did not need (as I already had an annual insurance waiver policy). I feel they are absolute crooks. Sending the contract by email only after they ask you to sign is obviously done in order to make it easier to cheat people in this way. If they wanted to save paper all they had to do was present the contract electronically for the client to read prior to signing

Hired a car in Thessaloniki,Greece All good with the car and the service, Until I saw that they ripped me off I gave €303,88 for insurance and petrol insurance and I got back €130,48 for no reason,the car had no damage I fill up the full tank €80 and they still got my money for no reason,

Schlechteste Autovermietung bei der ich je angemietet habe. 3 h Wartezeit. Zwang zum Abschluss von Versicherungen, die man laengst hat. Betrugscompany. Nie wieder!

Oltre al fatto che non in modo visibile e chiaro non c'è scritto che le macchine non possono andare nelle isole e va beh, a differenza del collega uomo che professionalmente ha risposto ci ha seguito una ragazza con i capelli marroni, con gli occhiali,che nonostante io gli abbia detto che non ero arrabbiata con lei è non mi sono permessa di insultarla lei mi ha intimidito dicendo " No perché se mi girano i coglio**" Oltre al fatto che al pagamento della Carta dove ho detto che l'avrei lasciata in garage a bologna(perché pagata) lei mi ha guardata con quel fare arrogante e mi ha detto "tanto poi se le blocco 1200 euro non può prendere un altra macchina( facendosi i conti delle mie tasche come se lei sapesse) e apprescindere non la consegno" Ora, vorrei sottolineare che questo sarebbe un personale cordiale? Mi ha intimorito con "ci sono i GPS tanto" E quando gli ho detto che poteva controllare non ha voluto! Io ho pagato per un servìzio che non mi hanno dato!

Hele boeking proces was goed. Ophalen om de luchthaven snel en effectief. Echter de tank voor maar 10% gevuld. Irritant want was al 22.00 in de avond en dus eerst tanken. Bij inleveren bleek dit pas te kunnen vanaf 7.00 en geen enkele mogelijkheid om de auto eerder in te leveren. Medewerkers onvriendelijk en hebben op geen enkele manier meegewerkt om proces snel te laten gaan. Vervolgens 2 maanden later nog steeds niet de borg terug ondanks meerdere malen schrijven (geen enkele reactie). Ik huur minimaal 3 per jaar een auto en heb echt nog nooit zo’n slechte ervaring gehad. Ik huur echt nooit meer wat bij dit bedrijf.

i have used these lots of time but this is the final time never again , I rented a car from them a month ago and they still haven't returned my pre payment or fuel deposit, over £2000, i didt take their rip off insurance as i already have it ,i have a video of the car when i returned it with no damage caused by us, i called them and they said wait 12 days still nothing so made complaint made still no reply ,called again they said wait again , its over a month now , i went to Mastercard they will get my money back , Disgusting service , very difficult to contact , thought these were good at one time now a bunch of scam artists

übelste Abzocke !!! Mietwagen im Mai 2025 in Alicante abgeholt. Für die Kaution wurde die Debitkarte ( VISA ) nicht akzeptiert. Der Mitarbeiter am Schalter sagte, sie können auch eine Überweisung von 162€ als Kaution tätigen. Diese werden nach Rückgabe des Autos zurück überwiesen. Der Vertrag war natürlich in spanisch, so dass ich nicht wußte, das ich eine zusätzliche Versicherung abschloss. Ich hatte den Wagen mit Vollkasko schon bezahlt gehabt. Nach Rückfrage bei centauro erfuhr ich von dieser fiesen Masche. Nie wieder !!

The system of avoiding the main airport office and heading straight to the car bay. Brilliant.

It was all going so well until they were to release the last 100 euro. Told me that would happen 23rd June and despite 3/4 emails they just stop responding. Things had been going well up to this point re the Porto airport branch. Had another reservation with them in september which I’ve now cancelled and won’t now ever use again. Have contacted my credit card company and initiated a chargeback