Culligan Consumer Products Ireland Ltd operates in the consumer electronics sector, likely focusing on water treatment and filtration products for residential use. The company appears to be part of the broader Culligan brand, which is known for water conditioning and purification systems. They presumably offer electronic water treatment solutions and related consumer products to the Irish market.
Culligan Consumer Products Ireland Ltd receives a generally positive reception from its customers, with many praising the efficiency and professionalism of the service engineers. Reviewers frequently highlight the friendly demeanor of the staff and the timely nature of the service provided, with comments about engineers arriving as scheduled and performing their tasks effectively.
However, some customers express frustration regarding communication issues, particularly with missed calls and delays in receiving service appointments. A few reviews mention difficulties in getting timely responses to emails and service requests, which detracts from the overall experience. Despite these complaints, the majority of feedback reflects satisfaction with the quality of service and support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Friendly engineer”
“Received a call from Culligan saying that they were in my area and could Service my unit”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: Culligan Consumer Products Ireland Ltd is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.9).
60 reviews of Culligan Consumer Products Ireland Ltd. Filter by what matters to you.
Received a call from Culligan saying that they were in my area and could Service my unit. Told me that they would change the filters and make sure everything was working ok. No filters were changed and no description of works showing on the work invoice of €140. Within an hour of receiving invoice I received a call from them to pay it like I was in a McDonalds Drive through.
Service, explanation, friendliness of everyone from customer service to technicians was brilliant. Everything done on time. Only missing one star as at times I was waiting on the phone line for quite a long time, but when I got through everything I needed was handled very professionally.
Quick answers to the questions people ask most.
Culligan Consumer Products Ireland Ltd specializes in water treatment and filtration systems for residential and commercial use. Their product range includes water softeners, reverse osmosis systems, drinking water filters, and replacement cartridges.
Business hours vary by location and service type. Please contact your local Culligan office directly for specific operating hours and availability.
You can reach customer service through their official website contact form or by calling their main customer service line. Contact details are available on their website for your specific region.
Yes, Culligan provides professional installation services for their water treatment systems. Their certified technicians will install and set up your system to ensure optimal performance.
Warranty coverage varies by product type and model. Most Culligan systems come with manufacturer warranties covering parts and components for specified periods, typically ranging from 1-10 years.
Replacement frequency depends on your water usage and quality conditions. Generally, filters should be replaced every 6-12 months, but your Culligan representative can provide specific recommendations based on your system and water conditions.
Yes, Culligan offers comprehensive water testing services to analyze your water quality and identify potential issues. This helps determine the most appropriate treatment solution for your specific needs.
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Booked and received service which we were happy with but the filter wasn't working days later, salt coming through to tap. Engineer had to come out following week and charged another €200 to replace part. Wondering why this was not picked up on initial visit
The engineer phoned with exact time which is very helpful.
Great service
Very professional, good advice.
Service charge €180. Completed in 10 mins. When asked about getting the filters and servicing ourselves, the phone operator said she couldn't help.
Order was for a quantity of 4 filters but only received 2
System is leaking again and engineer has come out to fix it yet and he has not rang yet. Reception staff just push the problem onto engineers.
The person who called to my home had neither personality or people skills. I would go as far as saying rude . Left a mess that no other service man left.
Tap leaking- not fixed
Dear Culligan Team, A technician visited my home last Monday to inspect the water softener. He discovered that the unit was broken and that one of the parts was burned. He informed me that he would take the damaged part to the office and return to fix the issue. However, it has now been six days, and I have received no updates or follow-up regarding the repair. I attempted to contact your customer service line, but after waiting for several minutes, I was simply asked to leave a message. This level of service is extremely disappointing. At this point, I’m seriously considering removing the system altogether and switching to a different company that can provide more reliable and responsive support. Please treat this matter with urgency and get back to me as soon as possible with a concrete update. Sincerely, John
Would have gave 5 stars but I did have a problem with the system a few days before the technician was due, had phoned it through or text should I say and I heard nothing from anyone?So if I can't get a hold of you what am I supposed do. I had to fix the problem myself the system had a leak into my plumbing system, but the technician came and done a good job
The access to clean purified water 24/7 is everything. Alan our technician, we see once a year is a true gentleman and highly professional and highly recommended.
Yes, genuine Culligan replacement parts and filters are available for purchase through authorized dealers and their official website. Always use genuine Culligan parts to maintain your system's warranty and performance.
Yes, Culligan provides ongoing maintenance and service plans to keep your water treatment system operating efficiently. These plans typically include regular maintenance visits, filter replacements, and system monitoring.
Return and exchange policies may vary by product and purchase location. Contact your local Culligan dealer or customer service for specific information about returns, exchanges, and any applicable time limits or conditions.
Culligan Consumer Products Ireland Ltd operates in the consumer electronics sector, likely focusing on water treatment and filtration products for residential use. The company appears to be part of the broader Culligan brand, which is known for water conditioning and purification systems. They presumably offer electronic water treatment solutions and related consumer products to the Irish market.
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