Culligan Consumer Products Ireland Ltd operates in the consumer electronics sector, likely focusing on water treatment and filtration products for residential use. The company appears to be part of the broader Culligan brand, which is known for water conditioning and purification systems. They presumably offer electronic water treatment solutions and related consumer products to the Irish market.
Culligan Consumer Products Ireland Ltd receives a generally positive reception from its customers, with many praising the efficiency and professionalism of the service engineers. Reviewers frequently highlight the friendly demeanor of the staff and the timely nature of the service provided, with comments about engineers arriving as scheduled and performing their tasks effectively.
However, some customers express frustration regarding communication issues, particularly with missed calls and delays in receiving service appointments. A few reviews mention difficulties in getting timely responses to emails and service requests, which detracts from the overall experience. Despite these complaints, the majority of feedback reflects satisfaction with the quality of service and support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Friendly engineer”
“Received a call from Culligan saying that they were in my area and could Service my unit”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electronics & Technology.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.0 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.4 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.4 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | 4.2 out of 5 (good) | −1% | 1,000 |
Bottom line: Culligan Consumer Products Ireland Ltd is #5 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.9).
60 reviews of Culligan Consumer Products Ireland Ltd. Filter by what matters to you.
Over a year ago
I have been with this company fot many years, I had my annual service. The engineer was extremely professional, nice to talk to and he cleaned up after himself so no mess. Very happy
Over a year ago
Great service and customer support and advice from Peter - great job
Quick answers to the questions people ask most.
Culligan Consumer Products Ireland Ltd specializes in water treatment and filtration systems for residential and commercial use. Their product range includes water softeners, reverse osmosis systems, drinking water filters, and replacement cartridges.
Business hours vary by location and service type. Please contact your local Culligan office directly for specific operating hours and availability.
You can reach customer service through their official website contact form or by calling their main customer service line. Contact details are available on their website for your specific region.
Yes, Culligan provides professional installation services for their water treatment systems. Their certified technicians will install and set up your system to ensure optimal performance.
Warranty coverage varies by product type and model. Most Culligan systems come with manufacturer warranties covering parts and components for specified periods, typically ranging from 1-10 years.
Replacement frequency depends on your water usage and quality conditions. Generally, filters should be replaced every 6-12 months, but your Culligan representative can provide specific recommendations based on your system and water conditions.
Yes, Culligan offers comprehensive water testing services to analyze your water quality and identify potential issues. This helps determine the most appropriate treatment solution for your specific needs.
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The technician did not call at the agreed time. I got no notification that there was some problem which prevented Ryan from calling despite texting him twice. I was forced to stay at home waiting for him and he didn't show. This caused additional complications as my husband was due to get out of hospital and I had to get someone else to collect him and bring him home. To make matters worse I received an email from Culligan on the 29th August - the day arranged for the visit - with a request for payment for the technician's visit which had not occurred. I should not be receiving any request for payment as I have a long-standing direct debit in place. My dealings with Culligan have been fraught with difficulties. I had originally arranged (by phone) for the technician's visit for Monday 18th August. I received no communication re that visit and, needless to say, no technician turned up. When I attemped to communicate by phone (on the 19th I think) with Culligan I was in a queue of 4. This finally got to being next in line and when it was my turn I was told to leave a message, which I did. There was no response to this. I tried again the following day for the same thing to happen. Neither message was replied to. I then sent an email which, to date, has not been replied to. I finally got a person on the 25th I think and the appointment was made for Friday 29th. And so the saga continues!
Friendly engineer. Efficient service.
I have been with this company fot many years, I had my annual service. The engineer was extremely professional, nice to talk to and he cleaned up after himself so no mess. Very happy
Great service and customer support and advice from Peter - great job
Very nice engineer.
Actual Service itself absolutely grand. The customer service team ringing with next day availability was not ideal, I texted for a service on August 13th and only received call on 28th of August for the next day. I expected a phonecall sooner. It seems a bit unorganised to be booking for next day
This company is a nuisance. It does not reply to emails, keep it's promise or follow up on an issue it creates. I would not recommend it to anyone.
Item not received yet. I wouldn’t order from this site again as I’d prefer a faster delivery.
The service provider was friendly and professional he called before he visited to give a clear indication when he would arrive and he arrived with that time. The water filter was serviced in good time
Very easy to deal with to get service.
The technician did a great job servicing the unit and explained how the system works answered a few questions I had about the system .
Quick response .engineer on time . Everything clean and tidy
Service very good. But it took 3 unanswered international calls from myself and uploaded servicec request, and call by me to tenant to ring ye to get appointment, this could be improved. Otherwise once appointment secured excellent.
Great product and good customer service.
Appointment on time very quick service no inconvenience
Great service very helpful highly recommend
THE GENTLEMAN THAT CALLED WAS VERY THOROUGH AND CHANGED THE FILTER PLUS THE TUBING , A NICE MAN. DEFINETLY KEEPING THE COMPANY GOING
Yes, genuine Culligan replacement parts and filters are available for purchase through authorized dealers and their official website. Always use genuine Culligan parts to maintain your system's warranty and performance.
Yes, Culligan provides ongoing maintenance and service plans to keep your water treatment system operating efficiently. These plans typically include regular maintenance visits, filter replacements, and system monitoring.
Return and exchange policies may vary by product and purchase location. Contact your local Culligan dealer or customer service for specific information about returns, exchanges, and any applicable time limits or conditions.
Culligan Consumer Products Ireland Ltd operates in the consumer electronics sector, likely focusing on water treatment and filtration products for residential use. The company appears to be part of the broader Culligan brand, which is known for water conditioning and purification systems. They presumably offer electronic water treatment solutions and related consumer products to the Irish market.
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