John Spain is a verified reviewer on CrowdTrust who has written 2 customer reviews with an average rating of 1.0 out of 5 stars.
Honest, first-hand experiences shared with the CrowdTrust community.
AVOID SIXT!! Don't trust these guys at all. Our flight was delayed. You would think this would be obvious with a flight supposed to land at 10pm. I landed at 11.30pm. Anyway they closed the office which was fine. I was left stranded in Pisa with 3 young kids. I had to call an office in Germany who told me they would have shut at 11pm and to return the next day to get the car. Managed to stay overnight locally and a taxi driver helped me out. I returned to the office the next day and that is when all the lies started. They "upsold" me to the only suitable car they had available. They had given the car I booked away as they thought I was a no show. Imagine this, closing at 11pm, and between 11pm when they were closed and 10am the next day they managed to give my car away. Must have been a really busy hour. Anyway the cost of the upgrade was an additional €300. So I agreed. They even offered a discount to €240. Great- however when I drop the car back I thought it was funny that they did not check the car at all. They just charged me an additional €100. When I queried this after a few days I was told that I was offered a "choice" upgrade in the branch. I equate this with stealing. If you offer someone a car for a price it should be charged at that price. They should nto be allowed to steal from your deposit. I would be wary of these guys, and advise anyone to rent a car elsewhere.....
