Carrentals.co.uk Reviews

As a first time renting a car with carrentals i was so satisfied by the service and the service which was conforme as the description. The after sales service support was also professional and attentive.

In an industry where finding good deals is tricky, car rentals provided a service that offered good prices and a customer service that was very helpful when we decided to change the car we initially opted for. The money back guarantee 48 hours before collection was honoured and the refund processed as promised. Would recommend this company and will certainly use again.

Good service

After some bad experiences with other car rental companies, I was a bit scared renting with carrentals.co.uk, but there was no need for. I booked a car with them at Ibiza, it was the best rate I could find on internet. I booked the car 2 days before the rental period, received the conformation within a few minutes. The pick up location was indicated very well. I took the full insurance and had no discussion about that with the rental company (Click rent, which was also very good). Received a very good and brand new car.

Really good price, service & easy to use. Great location to collect car. Only issue we had was the car rental voucher email did not arrive and I had to chase this up. But once chased up they sent it no problem. We were very happy with our car.

I am very disappointed in Carrentals. NEVER rent a car from Carrentals. Let me explain the situation. I booked, insured, and paid for a rental car to be picked up at Cluj-Napoca Airport. Due to a flight delay, we arrived late and were not there at the agreed-upon time. We called Carrentals, but they were only reachable in English. Carrentals came to the airport, but the car we had arranged was already rented out to someone else. They forced us to pay an additional 235.61 euros for a car upgrade. We had booked a hotel 30 km away. We were pressured into taking the car. We are extremely angry. We want our money back. It is not our fault that the flight was delayed and Carrentals was not reachable. Besides, we had rented, insured, and paid for the car. Who has the right to re-rent "our car"? Even if the car sits in the parking lot the whole week, I rented that car. Again, NEVER rent a car from Carrentals.

Nice and clean cars, quick service, shuttle bus from the airport. Only thing to look out for is that driving back to their parking lot is a bit tricky.

Everything was worry free. I took the car from the airport i return it there without any issues, delays and extra charges

- Ease of reserving online from overseas; - On-time according to schedules; - Efficient loading/unloading of vehicles; - Courteous crew; - Cleanliness of vessel facilities. Thanks!

Hired 5 separate cars in the last 3 months. All great prices and all with no hassle or over sell when picking up. 10/10

Toen we de auto gingen ophalen, bleek het een elektrische wagen te zijn en ook nog een automatic, wat niet vermeld werd op de site, ben een dame van 73 jaar, anders had ik zeker daar niet gereserveerd. Gelukkig na veel aandringen werd mij dan toch een auto aangeboden op benzine. moet wel zeggen een prima wagen.

Great site for car hire

Fundamentally dishonest - Quoted £97.10 for one day of car hire but when the link is followed it leeds to their partner website, EasyTerra, which quoted £226.20. This theme was repeated with many of their vehicles while others resulted in an error message.

Worst car rental experience Flight got delayed while being in air. We landed on a different island due to weather conditions and we wouldn’t get to our destination until the following day. Their “best” offer was a refund of three days out of the six if we made a new reservation. If we didn’t we obviously wouldn’t get any refund. How is this a reasonable offer?! It would’ve been a full refund if I had let it know in advance. Which is pretty difficult to do if you’re on a flying plane for five hours. Besides, they still haven’t refunded my previous booking which I had to cancel due to an “error”.

Booking process simple, free cancellation and typically competitive prices

The site is very easy to use. Clear comparison. No problems with the rental company. I got the car that I had chosen for.

Quick easy and at a good price to book car rental from Sofia airport

Easy to use and prices were very competitive

Easy to use website. Easy to book. The service provided by the rental company at Edinburgh Airport was excellent. Friendly and efficient.