Carrentals.co.uk Reviews

My go-to car rental comparison site. Consistently good selection, decent prices, reliable options.

Competitive prices, free cancellation. Firefly in Alicante very good

Have always found Carrentals gives us good value and is easy to use!

Excellent service and price - quality equation!

Always offer a good choice of cars for hire

The site was easy to use especially for a senior computer illiterate like me Thank you

My flights were changed, so i had to alter my car rental. This was done without any fuss andy revised booking was actually £67 cheaper than the original.

Always competitive,with Good customer service

When I collected the car ar Faro, some minor marks and scratches were pointed out to me that I hadn't noticed. Overall the whole experience was quick and we were on the road far sooner than expected. Very pleased with the service.

Picked up a car from Avis in Sumburgh, Shetland. It was all very simple and straightforward, as was the drop off (in fact they were very flexible as I had to go back yo the hotel to pick up a bag I left, and so gave the vehicle back about 4 hours late).

Really quick and efficient service. Less that 5 minutes before we were dealt with at desk, collection and drop off which is so appreciated when travelling with children.

good service at Sunburgh airport . No problems .

Simple to use service, picking up the car at leeds Bradford airport was really easy and all of the admin was in place and had no problems at all.

Carrentals company website is very easy to use, and very transparent. No issues using this company, recommended to my friends and family, always managed to find good deals and prices.

Choosing a rental car without being ripped off is a tough quest HOWEVER not so with this company, great prices, great cars and wonderful people. Highly recommend them. I will be using them every time I’m in the UK.

I've been using services of Carrentals for some years always getting service to my expectation or exceeding my expectation. All rented cars were in good technical conditions always to offered technical specification or better, never below. The prices were reasonable giving a good value for the money. I never have experienced any hidden costs. The personnel was friendly and helpful giving quick answers to my questions. It was easy to contact the company by phone. No tedious and endless music or press this or that, just quick and straightforward contact. I appreciate very much patience with my numerous cancellations and re-bookings of car caused by Covid-19 pandemic. In plain words, I'll continue to be customer of Carrentals due to very high level of satisfaction

I regret to say that my experience with this car rental outfit . Was of nightmare proportion . As follows we booked what we took to be a transit sized van on their website. However when we arrived at Limoges airport, we were faced with a waiting time of over one hour, and the chatter coming back from others in the queue was that the agent had gone out to help recover a damaged vehicle. On meeting face to face he was all smiles and sped us through the administration in no time at all. However little did we know that the sting in the tail was about to follow when he pointed out to us a large box van with a hydraulic lift in the back. Totally inappropriate and not fit for our driving needs. When we complained he refused point blank to listen to us and announced that as their were no other vehicles available for hire he could do nothing more for us by way of a service. So we were left stranded at the airport for a while before striking it lucky with Buggs car hire who were able to supply us with a short term vehicle. My story does not end here when I contacted their customer services department I was refused a refund in the basis that their small print pointed out that as my wife was the main driver she should have had a debit card in her own name. I have since studied same small print and I can find none such clause . Besides the issue was that of the inappropriate type of vehicle being touted no mention if a debit card at any point. I am thoroughly disgusted by the attitude and behaviour of this company in the way they have treated us , and no one likes to be left feeling that they have been ripped off. But that is exactly the way that they have left me feeling. So future customer beware of their so called small print and hidden clauses which they hide behind. As opposed to creating a valued customer experience.

Simple and straightforward. Acceptable rates for extended insurance cover. Pity you can't extend a booking through them - you have to go through the rental company.

Rented a Fiat 500 at Inverness airport and not only was the Fiat much better than I expected for such a small car, it was new, clean and tidy and we didn't have any problems over the week. Pickup and drop off were both very smooth with pleasant, engaging and professional staff who, whilst obliged to offer the usual 'extras', were not pushy in the slightest. Overall a most pleasurable experience and one I would be happy to repeat.