Most consistent car booking site.
Well organised and easy to find the best deal. Quick and easy to book .
10 months ago
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
10 months ago
5 star service every time. Fantastic value for money, never had an issue.
Well organised and easy to find the best deal. Quick and easy to book .
Fantastic savings and fantastic service
I was very pleased with the initial enquires and the costs for hire. We experienced a problem with the Hite Car company which was very efficiently resolved by your staff
I find this site amazing. You can pretty much always get good value for your money. The vouchers used to be problematic at some car rentals but on whole this has improved greatly. I would highly recommend using this service.
it worked out excellent by picking up and bringing back but a little hick up from the checking guy;he saw a more then minimal screen stone hit and had to report it to head office wasn't capable to decide himself
I've used Carrentals.co.uk a couple of times - for renting cars in Kefalonia and Fuerteventura - and I wish i'd discovered them sooner. You hear loads of horror stories about being upsold products / insurance when you collect your car from the rental company, but carrentals.co.uk take all of that pain away. They get you the best deal for the type of car and package that you're looking for and its completely hassle free. I can't recommend them highly enough.
very smooth and professional service would use again
Great price incuding an excess cover insurance (zero excess, tyres, undercarriage, mirrors). Car was new. Everything ran smoothly, we had no issues at all. No hidden extras and no subsequent charges. Excellent.
The deal advertised is what I paid for the car therefore car rentals fulfilled their promise. However the actual car hire company still tried to add extras and did not have any the model of car we had specified.
All fine, however, I used the “worry free” filter on search which meant I didn’t get cheapest but supposedly all quotes contained good insurance included. When I went to pick up car, they informed me I would have to pay £1000 excess if I damaged car. I was led to believe would be a lot lower. Had I known that, I’d have gone with a cheaper quote as I didn’t really get the point of paying more. I also specifically chose a car similar to the one I drive at home and it appeared that I would get specific car, I was given a smaller car
Simple easy, and inexpensive. I had peace of mind with good insurance cover without the large excess being offered by local car hire companies. Will definitely use again.
This review is solely for the booking of the vehicle, I found the site to be very easy to navigate and select all the criteria I needed in my decision.
Beware! This company is ok as long as there are no problems with the rental and everything is entirely online. As soon as you need to contact them forget it. We spent over half and hour waiting for a reply the first time (cost over 100 dollars) and the second time they didn't even answer. The online chat support is a completely useless function as they are unable to provide support there. simply advising to call the non- answering service.
Couldn’t fault the service. Much cheaper than other companies and going direct. No issues whatsoever will 100% be using again
No issues, would certainly use again
Clean car at a good rate. Easy to check in and check out. No muss no fuss. Would use again.
Very simple haste free way to book car rental for holiday, easily found car rental desk at airport with quick check-in and ability to choose car from lot was welcomed to our own taste in car we wanted.
Very good prices. New cars, excellent condition.
Quick and easy to book at an affordable price
The site is easy to use and prices are quite transparent. It’s now also more obvious that car seats would need to be paid extra directly with the car rental company which wasn’t so clear the first time we used the site. It’s also great that Carrentals have teamed up with Kidstarter meaning we get a little kickback for our little one.
Based on analysis of 77 reviews rated 1-2 stars for Carrentals.co.uk
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I contacted car rentals & was told that no refund would be given as it states on the terms & conditions a credit chec...”
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto...”
“Issues with Enterprise and the response was that it was all down to what enterprise were willing to do 2”
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Carrentals.co.uk is a car rental comparison platform that enables users to find the cheapest car hire prices from various suppliers with a single search. Catering to travelers in over 40,000 locations worldwide, the company allows customers to compare rates for a wide range of vehicle types, including economy cars, luxury vehicles, and SUVs, ensuring options for every need. With a commitment to providing transparent pricing, Carrentals.co.uk does not add hidden fees to quotes and offers additional features such as free cancellation up to 48 hours before the scheduled pick-up time. The platform is designed for individuals and families seeking convenient and cost-effective car hire solutions for both leisure and business purposes.
Carrentals.co.uk receives predominantly positive feedback, with many reviewers highlighting the ease of the booking process and the quality of customer service. Consumers appreciate the quick and efficient service, often noting that the website is user-friendly and provides clear information about insurance coverage and rental terms. Many express satisfaction with the value for money and the condition of the vehicles. However, there are critical concerns regarding booking issues, particularly with third-party rental companies, leading to frustrations over denied rentals and poor communication when problems arise. Some customers report feeling misled by the "worry-free" guarantee, citing unresponsive customer service when attempting to resolve claims.
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