10 months ago
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
10 months ago
5 star service every time. Fantastic value for money, never had an issue.
I have used Carrentals for years and recommended it to friends, too. It's user-friendly and has a comprehensive offer of rental companies both in the UK and abroad. Just what you need to navigate the rental jungle.
I've used Carrentals many times and never had a hitch. I had to amend my latest booking nearer my holidays and that even ended up saving a few quid! The companies they use in Orlando are top quality (Alamo, twice this year). I will continue to use them in the future as my first choice.
We’ve used this car hire site for 4-5 years now, every time we go to Madrid, and they’re always reliable as a way to obtain a car. The prices are correct and the process is easy.
Arranged very good value car hire deal
A really good experience,great car, great staff, great service, no hidden charges or shady behaviour. Many thanks
I found the website easy to use and the prices quoted were very competitive.
Better car than I expected. No nasty surprises.
Well... don't even know where to beggin. I wanted to help out my mum by hiring a car for her in Budapest when she lands at the airport so that she doesnt have to wait in the cold for hours to get a bus and won't need to lay a fortune for taxi. The idea was all good. I booked a small car which was the cheapest. 10 minutes and it was done. Points highlighted were that it was cheap and full of fuel. All good. A day later o check the e voucher only to find out she has to have 900 euros on her for the deposit. That was deffinetlty not mentioned before i booked the car. Now...my mother is not rich neither am I. But i didn't need to be right? It was only £29.... And how WRONG was I. If we had 900 euros on hand we would probably have are own car and wouldn't need to rent one. Upon seeing this i wasnt to worried as they did mention that they can give money back if i cancelled in 48 which they did This could have been less akward it they pointed it out that u will have to have 900 euros on you. Other wise the booking was a breeze it was quick and easy.
Very helpful, friendly and knowledgeable staff
Excellent website, highly recommend. Prices less than going direct
Easy to use. Very happy with the service.
I arranged a rental at Bergamo, Italy. I received the documentation I needed by email, and the hire went smoothly, and was great value. Withholding a star because the car we got was slightly lower-spec than expected (Fiat Panda rather than Fiat 500).
Used CarRentals.co.uk for a rental car for a week in Span. The price was very good, and the advice from carrentals was excellent and prevented me from spending 130 Euro when I went to the Wiber rental place to pick up the car. CarRentals had said I did not need any extra insurance whatever the Wiber folk tried to sell me, so I resisted.
Very efficient service from start to finish. Follow on email query handled quickly and successfully. I cannot fault the service I received.
Efficient and helpful
Easy to use site and the car collection went smoothly. Only trouble was finding a petrol station at the end at La Rochelle. Could do with a map included for that.
The service examines offers from various rental firms and chooses the one closest to my needs. Spares me the time it would take me to go through the many possibilities. Also avoids the apparently cheapest offers that have hidden insurance requirements that appear at the pickup desk.
I am always a bit wary of rentals in Spain, but i need not have worried with carrentals. The booking process was easy and received all the necessary confirmation and email information on what to do when i arrive etc. On arrival in the FUE terminal, they were easy to locate, not sitting immediately with the other rental companies so i had to look over the hall for a minute, but part of goldcar it would seem. With one person serving, there was a wait, but only 1 person in front of me, whereas other suppliers had quite a queue. The process took 10 mins and we were on out way. We went outside to collect the car, checked it over against the report and drove out. Enjoyed a week use before returning and the process was even easier on return. I parked up in a bay, dropped keys with attendant and left to check in for my flight. I received an email maybe 30 mins later to confirm the car checked in with a zero invoice to confirm no further charges etc.. All in all the process was simple and efficient and I would definitely use again.
Very good service
Really clear website with great value and range. Will be using again.
Based on analysis of 77 reviews rated 1-2 stars for Carrentals.co.uk
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I contacted car rentals & was told that no refund would be given as it states on the terms & conditions a credit chec...”
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto...”
“Issues with Enterprise and the response was that it was all down to what enterprise were willing to do 2”
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Carrentals.co.uk is a car rental comparison platform that enables users to find the cheapest car hire prices from various suppliers with a single search. Catering to travelers in over 40,000 locations worldwide, the company allows customers to compare rates for a wide range of vehicle types, including economy cars, luxury vehicles, and SUVs, ensuring options for every need. With a commitment to providing transparent pricing, Carrentals.co.uk does not add hidden fees to quotes and offers additional features such as free cancellation up to 48 hours before the scheduled pick-up time. The platform is designed for individuals and families seeking convenient and cost-effective car hire solutions for both leisure and business purposes.
Carrentals.co.uk receives predominantly positive feedback, with many reviewers highlighting the ease of the booking process and the quality of customer service. Consumers appreciate the quick and efficient service, often noting that the website is user-friendly and provides clear information about insurance coverage and rental terms. Many express satisfaction with the value for money and the condition of the vehicles. However, there are critical concerns regarding booking issues, particularly with third-party rental companies, leading to frustrations over denied rentals and poor communication when problems arise. Some customers report feeling misled by the "worry-free" guarantee, citing unresponsive customer service when attempting to resolve claims.
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