Never any surprises when go to pick up…
Never any surprises when go to pick up a car you have booked on carrentals.co.uk. I’ve always get what I paid for. No hidden charges and difficult conversations on pick up
10 months ago
Simple and easy to book. Always outlines what is covered insurance wise. Good choice of cars and prices.
10 months ago
5 star service every time. Fantastic value for money, never had an issue.
Never any surprises when go to pick up a car you have booked on carrentals.co.uk. I’ve always get what I paid for. No hidden charges and difficult conversations on pick up
Never been let down and best prices guaranteed
It's the site I go to first when I want to hire a car. I always get a good range of vehicles and providers at very competitive prices. The site is also really easy to use even for someone like me who isn't a fan of computers.
good experience renting, booked months in advance so was able to get a good deal on the car. documents came through quickly, and at the rental counter there were no issues getting the exact car model we had initially selected.
Excelent service. Good quality cars.
RIP OFF After hiring a car through them with AVIS, I collected the car in Tenerife by the way they are not at the airport and you have to get on the bus AND NO IT IS NOT EVEN SIGN POSTED OUTSIDE THE AIRPORT, I Drove Out and on to motorway and arrived at Our destination approx 40km where I drove into a space, we unloaded went in and unpacked refreshed etc and the decided to go to shops to get some water etc for villa , on reversing out the gears were stiff and I found it hard to engaged them into reverse however managed to get out and drive Out however from. This point they we really hard to engaged and after 1 km became impossible to move. We stopped called recovery which luckily I had taken out as an extra. After recovery I had to pay 55 euro to go and collect another vehicle and discovered that I may be charged for the gear box Which of course as rip off merchants they did over 900 euros This company are not interested in helping as they said to me they are only the third party SO WHY BOTHER TO BOOK THROUGH THEM GUY AVOID
No problems !!
Excellent service
Simple efficient booking and great service when i collected the car, no surprises i got exactly what i booked
Everything worked smoothly. One improvement would be to make the collection address more clear.
Good service and reasonably priced. The only reason I gave a score of 4 was because they had applied insurance I had not directly requested for. However, the money was immediately refunded when I detected the charge and called to ask for a refund. The lady I spoke with was very polite and helpful.
Always a good experience.
Best rates great options amazing coverage perfect communication That’s what you get with carrentals.co.uk The rental desk agents didn’t try to up sell me insurance after they saw how covered I was with the worry free option. Enterprise tried to give us a different car until I showed them the email from carrentals.co.uk then amazingly We got what we booked. We will only use carrentals.co.uk when we book again
Fast, reliable and brings you the best offers.
First Class service Knowledgeable staff, helpful and efficient. Thank you
No real issues, arrived late so only one person on the desk so had a couple of people ahead of me. Car was fine, explanations great, no sales pressure to take out extra insurance.
Good prices, good networks of companies providing cars. The issue is: sometimes the cars are in a bad driving conditions ie leaking oil, worn tires, .... etc
This company has very good cars available and good rental companies with best prices. I cancelled with the other company to go with carrentals the other company asked me why I told them I want this car for this price and these days they couldn't even match so refund me then I went ahead and booked with carrentals I got a good deal to a even better deal when picked up a 2 month old car from Agadir airport
Great and easy site to use. Good rates and clear indication of coverage.
This company provides a no nonsense service that did all that it promised. There was no pressure selling at the pick up, as I think they knew we were well covered.
Based on analysis of 77 reviews rated 1-2 stars for Carrentals.co.uk
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I contacted car rentals & was told that no refund would be given as it states on the terms & conditions a credit chec...”
“Booked & paid for a car more upfront, got to europecar to collect & due to failing a soft credit check they told me t...”
“I called up to cancel my reservation many days before I travelled, yet the company told me they could still hold onto...”
“Issues with Enterprise and the response was that it was all down to what enterprise were willing to do 2”
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Carrentals.co.uk is a car rental comparison platform that enables users to find the cheapest car hire prices from various suppliers with a single search. Catering to travelers in over 40,000 locations worldwide, the company allows customers to compare rates for a wide range of vehicle types, including economy cars, luxury vehicles, and SUVs, ensuring options for every need. With a commitment to providing transparent pricing, Carrentals.co.uk does not add hidden fees to quotes and offers additional features such as free cancellation up to 48 hours before the scheduled pick-up time. The platform is designed for individuals and families seeking convenient and cost-effective car hire solutions for both leisure and business purposes.
Carrentals.co.uk receives predominantly positive feedback, with many reviewers highlighting the ease of the booking process and the quality of customer service. Consumers appreciate the quick and efficient service, often noting that the website is user-friendly and provides clear information about insurance coverage and rental terms. Many express satisfaction with the value for money and the condition of the vehicles. However, there are critical concerns regarding booking issues, particularly with third-party rental companies, leading to frustrations over denied rentals and poor communication when problems arise. Some customers report feeling misled by the "worry-free" guarantee, citing unresponsive customer service when attempting to resolve claims.
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