Carrentals.co.uk Reviews

Europe car customer service is very poor. The lady was not at all polite. They have different procedures for same kind of bookings which are not mentioned clearly while booking

Website is easy to use and provides a variety of vehicles.

Good rates, good service and easy to contact when I needed to upgrade my rental. Would definitely use again.

Everything went to plan. Our paperwork was in order and they found me on their system from a previous rental so this reduced the handover time. Car was nearly new and easy to drive. Return procedure was again straightforward. I would be pleased to use this group again.

Fraudsters. Advertised a 5 seat car, Then six hours before rental tell me it's a 4 seat. The phone line does not answer. cheats avoid like plagues.

Used car rental to book our seven seat Hire Car in Barcelona easy as anything good price with peace of mind of getting a great vehicle

Great choice, easy to navigate and find the car you want. Competitive prices. Would use again.

Very good and convenient source! Use each vacation ;)

Very helpful on the phone, good prices and handy hints about insurance and what to take/not to take on when you pick the car up (which can be bit of a minefield especially if you're zonked from a long flight). I guess they are only as good as the individual location agencies, but our previous 2 rentals (Enterprise) were seamless and faultless.

Was a bit disappointed when realized had to pick hire car up from Holiday Inn, even worse when the company didn't have a shuttle bus and had to use local transport especially after a long flight, didn't know this when booking. Great service when picking up the car but was unable to do a visual check due to bad light, was advised to check round the car in the morning & report any damage by 10am, marked on the rental sheet along with pictures, not a problem as I was staying locally with family and had access to Wi-Fi and camera on phone, would have been a problem if no access. Did report damage, car was great, better than what I'd booked, had it for 28 days, returned it with no problems, they had my pictures etc. Requested return of bus fare via e mail on returning home & reimbursed within a couple of weeks. Now I know the format would definitely use this company (Green Motion) again.

no problems from start to finish

Ease of collecting vehicle and friendly staff who where very obliging . Vehicle could have been a little cleaner but we still say we got excellent value for money

great site and prices

Rented a car for 30 days however an unforseen emergency required me to return the car 10 days early. Lost any refund like what would happen if rented direct from hertz. They would offer no help in working with me as i also needed to return the car to Gatwick rather than Heathrow. Also not a problem if rented direct from Hertz. Also be aware of mileage restrictions they impose.

No problem. This site usually undercuts the cheapest price that you can get by going direct, and that happened in this case. There are several rental places within a few miles of my house, so it is worth my while getting different quotes.

We used this site to hire a car for 3 weeks in Florida as it was competitively priced & had the worry free option where all charges were included. We had a mixed experience. Initially we were unable to find the hire desk at the airport as this did not match the company name on the paperwork. Once located we were quickly seen although we paid more money for breakdown cover! We were upgraded free of charge to a slightly larger car which was ready for collection straightaway. However it was really disappointing that the company knowingly hired us a car with a slow puncture. Once in day light we could see they had marked the tyre with an arrow indicating there was a problem, it repeatedly needed inflating during our trip. No other issues with the car itself, it was very clean and quite new. Drop off at airport was trouble free.

Good service and very good cars. one problem, not 24 ours service

Extremely easily to use site with great value for money options.