Car City Reviews

We love our car! Excellent customer service

I was in and out fast with the car that I wanted looking forward to many years of service with car city

Car City was very helpful, patient, and kind. They got us approved and in the car we wanted the same day.

Always a pleasure to do business with them

The car has been ok (not as good as expected for the price paid) but the service has been awful. Overall, not a particularly good experience.

Great customer service

My first time signing for a car instead of just cash up front. Was very pleased with the experience, they treated me with respect and I didn’t feel like I was getting manipulated or getting the raw end of the deal. From my experience it’s a very honest dealership. Would very much so recommend Car City to any friends or family that were interested in a vehicle.

very satisfied

I was looking for a specific style of vehicle at a reasonable cost monthly. I was greeted and helped promptly. I found the car of my dreams and drove it home in under 2 hours. My family loves it, which makes me love it even more!

Thanks Toni and Kyle. Car #4

Just gotta say how completely thrilled I am with my new car! These guys are true professionals! This was my third car from them, I will continue to stay with car city! Awesome job!!!

From start to finish we were treated with kindness, respect and professionalism. We were well informed about our options and how the buying process worked. Once we picked a car, Jeff and Ryan both made sure we had all the information available about it's history. We would absolutely recommend the Cadillac location to anyone if our friends or family.

Barry is very personable and helpful. Had a great experience buying my ford escape

They were fast... I went in looking for a specific car and they got it for me. I have been car shopping for a while and everyone tried to give e the run around. Then I heard about car city and had to check them out... needless to say I am so glad I did! I was able to pick my payment, how I wanted to pay, and how often. If I ever need another vehicle I will be at car city every time. We went in filled out an application, told them the vehicle I wanted, and they found it. They brought the vehicle to there building and called me. When we got there we test drove it, and I was in love lol!!! They didn’t try to screw us on the contract they explained EVERYTHING so we weren’t being ripped off. We signed all our paperwork and took my new baby home. Thank you car city! I tell everyone about you. I will be back for my next vehicle.

Great people, fast approval, and got the perfect vehicle. Very happy!

Very helpful and willing to work with you to help

They approved me fast. I was able to choose my own vehicle. The salesmen were nice. I have horrible credit but they gave me a chance, in my opinion the chance they gave me is costly, the price I have to pay for having bad credit.

The people are great. The vehicle price was fair. However, the payback of double the vehicle price and the 6 extra payments due at the end of the term is insulting and the most egregious fiduciary transaction I have ever seen.

Very nice and helpful. Would definitely buy from them again.

Couldnt be happier with the service i received from Karen at car city Muskegon. Friendly and polite and was able to answer every question I asked