Mystry tour
Trip Loverly hotel really nice only down side wish had longer on second day but still loverly

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
Trip Loverly hotel really nice only down side wish had longer on second day but still loverly
Very easy to book online
Booking my trip online was quick and easy with simple instructions to follow when booking with Caledonian.
Yet another brilliant 5 day trip to our happy place The Caledonian Claymore Hotel, Arrochar 🥰 Staff amazing as always and excellent entertainment 😍 We were in the McFarlane suite so stunning views from our bedroom window. Driver Gary Mowbray kept us safe and amused and told us interesting historic facts about the areas we were visiting. His knowledge of Scotland is phenomenal. Relief driver Peter excellent and also looked after his passengers. Midgies out in force so take midgie repellent if you’re going there soon !
Seeing different places,although would have been good to stay at the one place for a day trip,the driver was brilliant,very nice and helpful.
Hassle free booking, Holiday all sorted in 10 mins, Communication was amazing, Staff couldn't be any more pleasant and helpful ( Susan )
I haven't been on the holiday yet, but booking online was straightforward and efficient.
1st class service
Easy to book and trips include everything that is needed for decent price. Not been on the trip yet.
Very helpful and professional when I did my booking.The gentleman who took my call was very friendly,a credit to the company.
Lakes / pendle witches sat 19th July /sun 21st July A fab break , lovely coach and hotel even better and Clive our driver very informative Always use this company for UK breaks you can’t fault them for value
Fantastic company to go on holiday with. Helpful and stress free.
Great people
The company always happy to help. The holidays we have been on have been everything that we thought it would be. Drivers always happy to help A all round company
Excellent experience website really easy to use and a fantastic choice of holidays and brilliant customer service
The driver was friendly funny polite. He gave us all information needed. Pick ups were on time
Great help booking for wheelchair and disabled room staff were very friendly and helpful
Lovely lady helped me on the phone very informative a asset to your company.
Easy booking over telephone helpful operator
Good tours. Reasonable hotels. Comfortable coaches
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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