Driver was friendly hotel lovely.food…
Driver was friendly hotel lovely.food good

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
Driver was friendly hotel lovely.food good
Whilst booking my next holiday the booking clerk was very helpful 👍👍
Easy booking to start with, staff when I’ve had to phone have been friendly polite and very helpful. Fantastic choice of holidays. Lovely clean coaches. Brilliant and knowledgeable drivers. Hotels have been great, clean very friendly helpful staff.
I've already written a review, but once again first class service every time,
It was quick and easy, apart from having to reset my password
Booked me a single room by phoning hotel to see if they would accept another single.
Your customer service services were very good, thank you
Excellent service
Fantastic booking service .. thanks Kim
The lady who i booked my trip with was lovely, so kind and helpful with all the information I needed. Michelle, the coach driver was also a joy, very attentive, witty and informative. My Grandson and I had a fantastic time, he actually said, she is the best driver ever and gave her a fist bump at the end of our journey. All in all, it was a great weekend. Thank you all for making it so...
The tour was not available on my chosen date but I did find an alternative very quickly
Have been using your company for many years and always had a great time. I will continue to do so.
so easy to book
Helpful agent very polite
Great service excellent prices great company no problem whatsoever thank you again.
The only coach company we travel with, lots of choices, good hotels and excellent prices
Comfortable clean well maintained coach Courteous polite pleasant and helpful driver Easy to book Everything was well organised, no stress Itinerary was good Over all a very nice weekend
I got to travel to see my favourite Skating Pairs.Having a Hotel and travel sorted.Downside wasn't allowed to Rucksack into venue and had to pay an extra £15to have it stored till after show.. hotel wasn't ready for the amount of coachs arriving and meal time was long queue and meal was an hour longer than stated.the 4star is for travel and show. 26-27 April 2025
I have always found Caledonian very nice and friendly customer service and coach drivers also very informative polite and always very helpful, many thanks T. Hylton.
Booking and paying for break away was so easy I have booked with caladonia breaks before and thoughraly enjoy the experience I have booked another break away in September i would highly recommend them to my family and friends.
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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