Caledonian Travel Reviews

Quickly and efficiently dealt with my booking on the phone.

Excellent hotel

Easy to book online Got immediate email confirming Booking

Website very simple to manoeuvre. Lots of choice and good prices. Just wish they had a departure point near Dundee

A very friendly and knowledgeable driver who was brilliant on our trip and made it very enjoyable.

I luvd the trip to bowness, a vibrant n bustling town sooo much to see and do, there was a market and shows rite near to the bus not sure if they r there every sunday, we had just over 4 hrs there, a good amount of time and as ever a luvly driver

Love the website and your staff in store at Middlesbrough are excellent.

Website is informative and easy to use

I have booked many holidays with you and it’s so straightforward, and the bus and hotels. I am looking forward to my other 3 planned holidays

Brilliant driver, great customer service in the Leeds office and on the general telephone number. Always had decent hotel and meals.

Driver was very helpful and friendly and made the trip stress free. More bookings made.

Rhona from Glasgow gave me all the details and i was surprised at what was on offer, then Keith the next day did everything for me, excellent.

lovely breaks , driver was amazing and hotel that we stayed in was also nice but being on coach was too much as 2 events were condensed in to 1 was a nightmare but didn't spoil our break away , thank you

Having chosen our holiday the booking process was simple, clear and informative

Very friendly staff and always happy to help and go that extra mile

A lovely day trip. The driver was very sociable and gave information on places as we went along.

Had a fabulous day in Liverpool! Great atmosphere Driver was polite and friendly and was very professional

The telephony assistant was miserable in my opinion, talked over me, didn't let me explain. Once I'd booked the first trip I enquired about day trips and I could hear her eyes roll. Not very helpful. Plus she forgot to send confirmation email for my second trip. First one came through second never did. I then had to make a.trip to Middlesbrough to the office as didn't trust calling them again. Staff member male in Middlesbrough bus station also tried to tell me she has emailed me and after searching and repeating himself, had to admit she had not sent it. He then sent confirmation through. Disappointed as last year another lady telephonist was so lovely.

I found it easy to book online , which is always good for us over 60 s who aren’t as confident as the younger generation, it is reassuring to have a contact phone number available too