Really enjoyable holiday
Really enjoyable holiday. Everything was well organised. The hotel was very good and the staff very helpful.

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
Really enjoyable holiday. Everything was well organised. The hotel was very good and the staff very helpful.
i have traveled with caledonian on many of thier trips both one and two day i have never had and problems with booking or travel the hotels are also very good
Disappointing weekend 😒 first day picked up at 07.40 with one pick up. Dropped in Skegness at 10.00 told will be picked up at 15.45. Driver did negotiate to 15.30. Plus the day rained all day. Drop off much to long & drive to hotel to far. Hotel dinner was inadequate. Sunday in Lincoln was amazing.
Very good company use them all the time
Web site is a bit awkward to navigate
Great market will book again.
Driver spot on and trips what we paid for hotel clean staff polite only big fault was we were outside ha ind a drink resterant manager asked us to go with him to be seated at 7.15 we were first in last served and recieved our starters 45 mins later and when we went for main meal ran out had to wait another 10 mins not good but the manager came to us later and apologised said he had got it wrong otherwise OK I no people will Say someones got to be served last but had to wait to all passengers were seated meal 7.30 some came in at 8 bad planning rant over ha ha
Great short trip. Love Rob Roy hotel with large bedroom, good food, friendly staff. Michelle our driver was entertaining and considering the very hot weather did an excellent job. Aberfoyle is a special place for me.
Good driver snd coach
Website was a bit complicated and took me a little bit to navigate it when completing the pay part.
Brilliant company , the staff are lovely from the ones in the Caladonian shops to the drivers , the short break we had we stayed in their Caladonian tower hotel in Blackpool and the staff were lovely in there as well . Used Caladonian quite a few times now
The coach was clean and very comfortable. The driver Graham was friendly, efficient and made up time after being stuck in traffic. The hotel room was clean and comfortable, the meals provided were good quality and plenty of it. The hotel staff very friendly and helpful. Unfortunately during the night there was a lot of noise, shouting etc outside from what seemed to be illegal immigrants who congregate in that area of Coventry. This is not at all the fault of the Hotel but a sad reflection of the state of our cities these days. All in all we were very well looked after!
Great customer service Very helpful
the lady in the travel agent very helpful to my needs & couldn't do enough to satisfy my trip
Was very happy with hotel the staff were all friendly. I'm pleased I chose the Torbay Hotel as it was across the road from the land train and this help me get around as I can't walk far as well as giving us history information of who came from Torquay.
Really nice hotel... good destinations. Need coaches with charging points for phones though. Could do with a family mystery weekend and then an adults one that way it suits people a little more.
Comfortable coach, friendly accommodations, super driver, very enjoyable altogether.
From the booking to the driver's to the tours all good.
Absolutely fantastic trip for start to finish. The bus was comfortable and clean. The driver, Jason from Hull was such a delight. He was knowledgeable, safe and such a great sense of humour, he made our trip! The itinary was just right for our trip, 3 day, Downton Abbey. The hotel was comfortable with good food. We would certainly travel again with Caledonian, excellent and fun trip. Grateful travellers Keith & Jules Wakefield
Very friendly drivers arrived on time
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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