First time of booking online very easy…
First time of booking online very easy to do .

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
First time of booking online very easy to do .
Cruise, Steam & The Yorkshire Dales - first time booking and pleasantly surprised with overall trip, good value for money, with the two excursions included (barge & steam train), hotel clean and food good, friendly staff, just lacking some evening entertainment, good friendly coach load, driver Graham top class banter. Will book again.
I love going on holiday with Caledonian Travel. The people who you meet are very friendly and the drivers are usually great company.
first class service no problem b00kink
Excellent holiday to Great Yarmouth from joining the coach to getting dropped off 5 days later. The Nelson Hotel was excellent and right on the seafront.
Coach on time, driver informative and helpful. Ideal day trip.
Shocking trip Mystery , was told that it was a new route. Would not recommend and would advise Caledonian to remove it ... The day began with an earlier than normal pick up, after 1hr 45mins we arrived in skegness( very rundown resort) for 5 hrs ( not a lot to do) found ourselves trying to kill time, back at the coach waiting. We travelled a further 2 hours to Corby, Hotel was in a shocking location, industrial shopping area, nothing to do . Highlight Lincoln visit on return journey The general feeling of ourselves and other passengers was disappointed 😞 Probably won't be booking another Mystery trip
Very easy website to navigate lots of choice and great prices.
great customer care always available
A great day out, The driver was friendly and courteous.
Always a good driver with a sence of humour nice Comfortable coaches and enough time to see around great yorkshire show all makes for a great day out thank u 😁👍
Hi, the driver was very helpful and friendly enough, but he wasn’t very smart. Also he was a bit heavy on the brakes, there were times we thought we were nearly going through the windscreen.
Brilliant from start to finish, lovely coach, drivers and hotel
Love my weekends away with friends 😊
Good time , Driver , hotel staff , hotel all great , only negative was after doing the Ferry Across The Mersey we had to sit waiting for an hour on the bus for a Caladonian bus bringing two ladies from Blackpool to go on the Beatles Tour, costing us an hour in Liverpool.
I booked afternoon tea on the steam train and took my daughter and grandson and a complete stranger was sat with us and made us feel uncomfortable as he didn’t speak to us but proceeded to eat most off the afternoon tea so if booking make sure there’s four off you as we couldn’t even get nice pictures as I didn’t think it was appropriate and also for hygiene reasons as the plates didn’t have tongs to choose your food it was by hand which wasn’t great
My second holiday with Caledonian Travel, and already have more booked. This time I did the Amsterdam and the Dutch bulb fields, and definitely enjoyed my trip to the Netherlands. The coach down to Hull and the overnight ferry is a great way to get to Europe, especially if like me you like being at sea, it definitely takes away the airport stress. Wee note for those like me who didn't think about it - when they say the wake up call will come at 7am over the intercom, it's 7am European time! If you have mobility issues, it's worth noting that in Amsterdam all tour coaches have to park in an area behind the train station, so there's a bit of a walk to the centre of the city. I can recommend doing a canal boat tour as a way to see a bit more than just walking around. There's also lots of walking in Keukenhof gardens - which I expected - but there is plenty of seating around the gardens too. The day at the Hague was also pleasant. I'd recommend the Heritage Tram tour to see as much as possible in the time allowed. Only thing to note is the hotel is quite a way from Amsterdam (first day) and with rush hour traffic we were quite late getting there, then getting our evening meal. On that too, when I was in Ireland on a Caledonian Travel trip last year, the hotel gave us three choices for each course. The hotel in the Netherlands it was one option only each course. And tea/coffee after dinner isn't a thing there. All in all a great short trip to the Netherlands, and I'd definitely travel to Europe again with Caledonian Travel
I always choose Caledonian Travel. Never been disappointed with the experience.
We haven't taken our trip yet so will send review once we've gone
Had to wait to be seen as it was busy which to me is good sign. The young man was very pleasant and helpful.
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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