Quick and easy
Quick and easy

9 months ago
We stayed in a nice hotel, food wasn't great but we managed. Trips were really good and we had 2 lovely drivers x
9 months ago
Went on the Folkestone, Bruges & Canterbury trip. First there was a mix up of the drivers which eventually got sorted, the stops were very good al though only one at Gretna Green on the way down. The... See more
9 months ago
Not getting a full refund, that is stealing. Nothing else but " STEALING ".
9 months ago
I disliked that I have booked three holidays, paid fully for two and had my seat changed for the August holiday. Surely booking well in advance, which I have to do for a single room, ensures me the s... See more
Quick and easy
It's our first time with caladonean. The vacations are a great price and very interesting with what is included. Being honest, the destinations seem a little limited compared to other coach companies we have used, but the prices are competitive. May be a little more variety! I use a screen reader, being visually impaired. I find, when looking for vacations, I enter the dates and destinations, then the filter section is there, but it is blocking the webpage, so I can only see half of one vacation at a time. Can this be made to disappear if not needed, so I can view more destinations at once? Paying for the holidays is great. It is simple to use but very informative and fast. Great work. With the few tweeks above, it would be a fantastic site to use and I am sure we will be booking again, if the actual holiday is as good as the booking experience. Hope this helps and looking forward to our vacation
Good driver, remembered to give safety spiel, including re seat belts. Only issue was the traffic jam into the venue. Quick journey home
Loverly break away to the Isle of Wight, driver and staff at the hotel couldn’t be faulted. Although the room was clean they need updating ( painting ) …overall a loverly hotel right on the beach. I would definitely revisit. Look forward to another trip with Caledonian.
Always spot on , look forward to my trip away to windermere on the 2 nd of August.
Very professional. Listened to what I wanted and it was completed promptly. Great no nonsense service. Thank you
There was only one lift serving four floors with a maximum of four people at a time....the rooms were in need of repair and there was no fruit at all for breakfast. On the plus side all the staff were very helpful and pleasant though they had a heavy workload
Recently went on trip to great yorkshire show. Very disappointed that bus was 45 minutes late getting to start point which in turn made us late for beginning of show. Then another half hour getting lost on route. Missed a lot of the events I had wanted to see. Although we were given an extra hour and a half at show most of the events had wound down by then so there was no point to the extra time. The road closure in Middlesbrough was well known in the area so time for buses travelling there should have been taken into consideration and using drivers who know the intended route they are travelling too. Tried to make the best of a disappointing siutation
We had a good trip. John the driver was very good. The Chatsworth house hotel, Llandudno was ok but lift was out of action. Meals serving was slow second night ,two staff setting up new tables when people were waiting for food?. Otherwise reasonable value.
Very helpful courteous young man.
Great staff, friendly and helpful making everything easy to book trips! Brilliant trips and prices!
Easy to follow website. Pleasant phone people, helpful and polite. Prices very competitive and grat locations with included trips.
I booked two holidays without any problem
Confirmation of booking not sent ,and took an inquiry 3/4 days later to resolve the matter, which was corrected right away during telephone call.
The trip was well organised, I was even notified in good time of a hotel change. The coach was clean and comfortable and the driver was friendly and informative. He looked out for his passengers in the hotel too. The hotel was clean and tidy with friendly, helpful staff and a comfortable nights sleep. I presume our trip wasn’t full and two trips were merged onto the same coach. We were offered a ferry crossing and a Magical Mystery Tour at a discounted rate.
Good offers for a variety of destinations. Very reasonable prices. Comfortable travel and excellent staff.
Good location Good Hotel Very good food
Very easy to book thank you
Excellent Service
Custer care first class
Based on analysis of 25 reviews rated 1-2 stars for Caledonian Travel
“Shocking trip Mystery , was told that it was a new route”
“I think the matter was raised within their customer service team, stating my email address within the email (although...”
“When l complained about Blackpool & Chester zoo they agreed with me but never got any compensation after paying for n...”
“They'd sent their response to my complaint to my original travelling companion, and included that person's email addr...”
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Caledonian Travel is a travel company that specializes in providing a range of holiday packages and travel services to customers seeking leisure experiences. The company offers a variety of travel options, including coach holidays, city breaks, and hotel accommodations, catering to both individuals and groups. With a focus on customer satisfaction, Caledonian Travel aims to deliver memorable travel experiences through well-organized itineraries and a commitment to service excellence. Targeting a diverse clientele, Caledonian Travel serves travelers looking for convenient and enjoyable ways to explore various destinations. The company emphasizes accessibility and affordability, making it suitable for families, couples, and solo travelers alike. Through its website, www.caledoniantravel.com, customers can easily browse and book their desired travel packages, enhancing the overall booking experience.
Caledonian Travel receives high praise from many customers, with an impressive average rating of 4.5 out of 5. Reviewers frequently highlight the ease of booking and the quality of the drivers, noting their friendliness and helpfulness, particularly towards those with disabilities. Many express satisfaction with the trips and excursions, describing them as well-organized and enjoyable. However, some customers voice concerns regarding hotel accommodations, particularly for those with mobility issues, citing inadequate facilities. There are also complaints about refund processes and seat changes that have caused frustration. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers appreciating the value for money and the quality of service provided.
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