Budget Car Rental Ireland Reviews

Excellent price I drove around many places in Ireland and it only cost me about 400 euros that includes the petrol I put in the car. I recommend taking out the full insurance because if I had any form of accident I would have been completely covered. I would like to thank the staff who worked on the desk at the airport for being so patient and polite as I was not sure what to do and with their help I had a great holiday. Thank you all I will be back. L E

Professional and kind

Good rates, helpful staff.

Used them twice (once here in Ireland (Cork Airport) and once in Belgium) and haven't been disappointed yet. I even had an issue a couple of hours after I got it with the car (my fault, not theirs) in Belgium and within an hour Budget had me in another rental. No questions asked. Super service. Will use again. EDIT: Actually I just remembered we used them in 2019 also. No issues then either.

I picked up the rental car from Budget (Dublin Airport) on 20/052023, when I was about to drive away I noticed the the fuel gauge was showing only 4/8 or half full, I took photos of this and proceeded thinking that the photo would be evidence when I returned in the evening. When I returned the car the attendant who processed the return had logged that I had used 3/8 of a tank of fuel, he asked if I had prove, I showed him the photo he said that he would correct the invoice and that there was no need to speak to anyone else. The invoice clearly stated that I was charged £53.75 for fuel after I returned the hire car, or 3/8 of a tank. I returned the car with the tank 5/8 full which was more than the 4/8 that the full gauge indicated when I returned, the charge showed up on my credit card statement a month later. Judged on other review's this is a common occurrence when dealing with this car rental company. I have used the company before and was generally happy with the service. The number of negative reviews recently make me not want to continue using Budget. I sent a request to webteam@budget for a refund on 21/06/2023 but I got no reply. I would like to warn anybody who intends to use this company to check the fuel gauge and not drive away if the gauge is not indicating full, also NOT to trust the word of the attendant on return as there might be an incentive for them to report false gauge levels. BE CAREFULL

The service when picking up: 5/5 The service when returning: 5/5 The vehicle provided: 5/5 How likely are you to recommend us to a friend?: 5/5 Comment: Well what can I say only the staff at cork Airport have been looking after me for a number of years now, They go above and beyond to provide me with quality service and transport. Paul and his colleagues are so helpful. Neil

Ten days in Killorglin and the Budget team at Kerry Airport were great, every detail was explained with clarity. A hassle-free service which always makes the experience better. My second time using Budget and I will keep doing so.

Lovely car pleasant to drive and no hassle with the paper work or taking back

Such an easy experience from start to finish, to hire with Budget car service at Ireland West Airport Knock. I have used this service many times and have never been disappointed, therefore I will continue. Staff are helpful and cars have always been excellent!!

Very professional, very friendly and very fast.

Excellent service would highly recommend

We arrived from Germany, our plane was on time, we went straight to the Budget Car Rental desk in terminal 1. we were greeted bye two lovely men. one of them was Bart, he was great, i just gave him my name and he done the rest. only Super Service i can say, then he gave us an upgrade, and the car was on site in the terminal building, a beautiful MG automatic😀, i said i might need the car for a longer period, he said here is my card e-mail if any problems, all was sorted👍then the car return, as the main depot only opens at 5am, we asked if we could leave it back to the terminal, again no problem, bring back your car to terminal 2, budget, rent a car. lock the car and go to level 3 and leave the key at the budget box.😀 only Super thank you Bart and your wonderful budget team at dublin airport Ireland, Niall & Sonja Mcsharry👍

Had a hire car from Budget at Knock Airport from 7th -14th June, Pick-up process at the desk was quick and easy, with all staff very supportive, helpful and polite. On Friday 9th while driving from Westport to Knock my hire car broke down on the N5 bypass Castlebar, I managed to get safely into the emergency lay-by. Contacted Budget to make them aware on my situation and rang Suzuki Breakdown at 6 p.m. my breakdown was classed as Urgent and Priority and was informed I would receive a call from the Breakdown Company. I did not receive a call back from them for over 2 hours. In the meantime Budget employee at Knock Airport, Kevin Jennings was in regular contact, he went above and beyond to support me, he was working until 8 p.m. he then took the time after work to bring me a new rental car and ensure my safe onward journey to Knock. I was so grateful to Kevin for his support and kindness. I will not hesitate booking with Budget Car Rental on future trips to Knock.

Always a great service at Knock airport from Budget staff. I never had a problem in 10 years using this branch at 1 to 2 times per month.The car this time was a dacia though. That's another story!

Quick and easy. Car return at Shannon is to to the general car park in front of the terminal, and not the Car Hire area.

Service irréprochable. Accueil très sympathique à Dublin. Véhicule propre et en très très bon état . Surclassement véhicule gratuit. Pas de mauvaise surprise. Je recommande cette entreprise que nous avons utilisé pour la deuxième fois en Irlande. Merci

Update: After posting my experience here, Budget have refunded me the fee for the fuel. Even though it took 3 weeks of no response and a post here on trustpilot, I am happy that they agreed to refund me the charge. I rented a car at the budget rental at Knock airport. Instead of handing me a car fully filled, the car was only 5/8 refilled. The budget staff told me to return the car with half a tank. In fact, as soon as I left the car rental, the dial dropped to half. Before I returned the car, I filled the tank to 5/8 but the dial dropped to half just when we arrived at the car park. Budget charged me for the missing fuel. I would expect budget to accept some level of flexibility as it is inconvenient and very difficult to fill up a car to the exact level, and after the staff had asked to return the car half full. The worst part is that after trying to contact budget multiple times, no responds has been provided. Will not use this company again and cannot recommend them to anyone.

Value and good service

If I have negative star I def put there is disgusting service ever ! Don’t go there! I do have all the doc they refusing my booking car when I got there ! I explained I don’t have the original license I have photocopy for the document still not giving any ! I would never go this company again even they r cheaper price waste my of time to get there and the staff was very rude, he should be fire too !

Very nice staff and services and good car condition