Brightside Health's online therapy is Effective & Efficient
Brightside Health's online therapy service is quick, easy, efficient and an unmatched value! I am 100% pleased and satisfied with the quality care, service and overall results. Just WOW!
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
Brightside Health's online therapy service is quick, easy, efficient and an unmatched value! I am 100% pleased and satisfied with the quality care, service and overall results. Just WOW!
The very best for me.
I appreciate being able to do the check-ins at my convenience as well as the flexibility of scheduling appointments with my doctor.
Brightside was a great help! They are willing to listen and provide help and not judge. I am so thankful to them and I would tell anyone don’t hesitate reach out to them for help.
Very prompt and kind care.
I started using Brightside Health in March 2024. I knew I needed to do something to help my anxiety associated with IBS. My mental health nurse practitioner has been great! Very caring with knowledgeable and helpful! I would highly recommend Brightside Health to anyone who’s struggling. It’s virtual and reasonably priced.
It's fine. I like my therapist. I've been doing much better on medication. I just wish it were cheaper and that there were more transparency regarding the cost up front.
I saw the psychiatrist once and the therapist once. It felt rushed and they seemed uninterested and almost as if they didn't want to be there. I felt like I had to initiate conversation. As soon as I started speaking with the psychiatrist, she automatically tries to prescribe me something. Like within a few minutes. I ended up cancelling with the company. Now, I get a $300 bill for these very short and unsatisfied services. I think this company is misleading people. They are not what they appear to be.
I’m feeling better mentally and emotionally. Therapy has been beneficial for me.
It was easy to access services, with my initial appointment scheduled within a few days. My practitioner has responded to all my concerns.
Excellent service
I love my provider. Thank you all for aiding in the healing of my mental health.
Easy to access and friendly people. They have helped me very much with my anxiety and would recommend to anyone.
Excellent experience all around. Easy to use interface, excellent providers and paired with visual data to help keep track of your mental health.
My therapist is amazing. The convenience of being able to access her from home makes it even better.
The psychiatrist I've been working with for the last year has been very helpful. She is a good and avid listener and is very good about helping me structure my mental health care routines.
Not worth time or money. So many better options out there! Overcharged and force to do a 30 second check in each month just to be able to charge me again and again.
Brightside Health is truly amazing! I feel like a completely different person and so much healthier! I am so grateful for Dr. Pratt and William Abrowka. They are the best!
Loved therapist, not cool that I cant book another session until I've completed the previous, therapist was on vacation multiple times so I wasnt always able to book 4 sessions per month for both reasons, was not told until ten minutes before last session that services were not available in NY. Therefore, last session was not completed. Didnt get to thank or say goodbye to therapist. It triggered the rejection and abandonment trauma I struggle with. I spent the day crying. Since I got no notice, it will take months to find a therapist here and now I dont even want to participate. It took me 8 years to get help. Dont want to start all over. Was not credited for therapist not being available or for the last weeks I couldnt schedule because I wasnt given notice.
My therapist is fantastic
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