Brightside Health

3.864644107351225 out of 5 stars
3.9
Great857 reviews

TrustScore

3.9
3.864644107351225 out of 5 stars
Great
5 out of 5 stars
547
4 out of 5 stars
59
3 out of 5 stars
31
2 out of 5 stars
28
1 out of 5 stars
192
857 reviews in total

Review summary

Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Therapist Joyce is amazing

Therapist Joyce is amazing

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I had a very pleasent experience and…

I had a very pleasent experience and will be booking again!

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Compassionate and honest

Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

I have had nothing but very detail and…

I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Suzanne
Suzanne
1 reviews
about 1 year ago
5 out of 5 stars

She Got Me Talking!

My counselor was very good at getting me to open up. Her sense of humor and warmth put me at ease. She encouraged me to talk about things I wasn't aware were keeping me stuck. I would recommend Carol for anyone seeking therapy.

Helpful?
William
William
1 reviews
about 1 year ago
5 out of 5 stars

Great treatment, great people

All through my treatment, my providers treated me very well and helped me come to understand myself better. The understanding actually makes it easier to handle myself along with the medicine. My provider is always so kind during quarterly meetings.

Helpful?
Christopher
Christopher
1 reviews
about 1 year ago
2 out of 5 stars

Ineffective in Resolution

As a patient with Brightside for about 6 months, I have worked to try multiple dosages of medication and resolution. Though through many attempts, there has not seemed to be a change in my daily life. Brightside often does “check-ins” for you to tell them how you are doing. Though in many cases my evaluation numbers for depression and anxiety seemed to be inflated above what their chart considered normal, there is no follow up beyond this. These mental and emotional issues are not easy to live with, and when I do the evaluation I would expect follow up. Considering the fee associated with Brightside, it felt like more of a prescription mill rather than care from a doctor. There is no action on their end when your evaluation/check-in indicates that you are severely struggling.

Helpful?
Laura
Laura
1 reviews
about 1 year ago
5 out of 5 stars

Results

I have received excellent results with all of the interactions I have had from the resources and my psychologist

Helpful?
Kellie Garcia
Kellie Garcia
1 reviews
about 1 year ago
5 out of 5 stars

Quick and easy

Quick and easy

Helpful?
Todd Schultz
Todd Schultz
1 reviews
about 1 year ago
5 out of 5 stars

I have consistently received attentive…

I have consistently received attentive and expert guidance from Dr. Slootsky.

Helpful?
about 1 year ago
5 out of 5 stars

Plusses to Brightside

Responds immediately to concerns. Is responsible in handling patients.

Helpful?
Rene  Arriaga
Rene Arriaga
1 reviews
about 1 year ago
5 out of 5 stars

Caring and kindness

Caring and kindness

Helpful?
about 1 year ago
5 out of 5 stars

Very helpful

Very helpful

Helpful?
Tom Charron
Tom Charron
1 reviews
about 1 year ago
5 out of 5 stars

Easy to get started and continue…

Easy to get started and continue therapy.

Helpful?
Ariel  W
Ariel W
1 reviews
about 1 year ago
4 out of 5 stars

My therapist was nice

My therapist was nice, listening, and willing to give suggestions when necessary.

Helpful?
about 1 year ago
5 out of 5 stars

My therapist listens carefully

My therapist listens carefully, does not rush me, but directs my questions thoughtfully.

Helpful?
GK
GK
1 reviews
about 1 year ago
5 out of 5 stars

Great service for busy people

I have a very busy schedule and was looking for a way to meet with MH professionals that allowed me some flexibility with scheduling. This is my first time seeking MH help and Brightside has been great! The PMHNP I see for medication management and recommendations is very thorough and carefully listens to my concerns before prescribing me anything. The LCSW I speak with weekly/biweekly is very knowledgeable and holistic in her care; I have never once felt judged by her and it's helped me open up a lot to work through issues with trauma, anxiety, and depression. Overall, a great experience and would highly recommend!

Helpful?
about 1 year ago
4 out of 5 stars

Easy refills

Easy refills, clear communication between provider and I.

Helpful?
Dane W.
Dane W.
1 reviews
about 1 year ago
5 out of 5 stars

Great app with better therapist!

Great therapist, psychiatrist, alway willing to help you better understanding just about anything your going through. Has helped me heal from losing my brother and mom. Idk if I could have gotten past either without help!

Helpful?
Lou
Lou
1 reviews
about 1 year ago
5 out of 5 stars

Reasonable option for people looking for mental health care without insurance

It’s a really great resource for people without insurance to cover mental health expenses. The app has really great services and they connect you to therapists and psychiatrists right away. The booking is easy and they check in on you often. The prices are also reasonable as well. I also love that you can use it anywhere in any state. As a recent college grad it’s been really helpful during my transition from my parents’ health insurance that didn’t work in my state.

Helpful?
Tammy Paley
Tammy Paley
1 reviews
about 1 year ago
5 out of 5 stars

I receive consistent care and…

I receive consistent care and compassion from my therapist and psychiatrist. I’m always able to reach out for support when I’m in between sessions.

Helpful?
about 1 year ago
5 out of 5 stars

I can tell my doc actually cares about…

I can tell my doc actually cares about my health.

Helpful?
about 1 year ago
5 out of 5 stars

Great experience

Brightside has been great so far! The website is easy to use, the weekly check-ins are super helpful too and give me an idea of how I'm improving. I would recommend!

Helpful?
customer
customer
1 reviews
about 1 year ago
5 out of 5 stars

My doctors are kind and caring

My doctors are kind and caring

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Brightside Health

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.