Brightside Health

I left talkiatry due to the high prices, a provider that refused to respond to messages, and after provider that wouldn't allow refills without an appt. Talkiatry ended up being incredibly expensive and I wasn't happy with my experience. Now that I am with brightside, I don't feel stressed about the cost, my providers respond in a timely manner and getting refills isn't a difficult task. I recommend Brightside to anyone looking for vetted providers and therapists.

Other than having technical difficulties making contact all is good. Need to set appointment

The trust and work that is done really open up iam calmer I can control my self they helped me in so many ways

I was seen in a timely fashion and the entire process was very thorough and professional. The follow up was superb.

Easy access to professionals. ongoing care from psychiatrist. Gentle redirection from therapy.

I was using Brightside and it was great, and then out of the blue I got an email that you “suddenly realized” that you don’t take my insurance, and that if I wanted to continue I’d have to pay out of pocket. This was after several months of using Brightside. It’s a good thing I wasn’t suicidal or anything, because I had to stop my treatment immediately. This was a major oversight from Brightside and it really ruined my impression of the company.

Your systems for retrieving and sending data are very easy to navigate. The Support Staff have been extremely helpful and efficient. Most of all, my Clinician Misbah Aziz, NP has been great with me and helping me with changes in medications. She has been very patient and responsive to my medication and Clinical intervention needs. She is excellent. Thank you all at Brightside for your assistance.

Great service love the people I am with that helps me with my problems

I felt reassured and the information given was clear. I know that I can reach out again in the future which makes me feel less desperate.

I was having an issue with appointments with psychiatrist, her cancelling right before our appointment or her not getting on scheduled appointments. Feeling no change from meds. Feeling worse, I kept my therapist in the loop and her helping me, I finally got a new psychiatrist and then meds were changed and I'm going to make an appointment for followup.

My therapist and psychiatrist are wonderful. Just don’t have billing problems because they billed me even after my insurance paid. I called to dispute it. They charged my card anyway. Not very professional when you’re dealing with stress and anxiety to begin with.

Doctor has been very compassionate and the lessons that I'm doing have helped a lot. I don't feel like I'm judged in my doctor is really knowledgeable and understanding

Both doctors are amazing. They listened and offered help. It was quick. It’s a great service for those of us who can’t get to an office

The staff is compassionate and caring. I will highly recommend this team of professionals.

This is yet another technology platform that lacks customer service avoid this company they will sign you up. Say they take your insurance take your credit card and then start harassing you for appointments with multiple providers and then when you miss an appointment, they want to charge you $75 well there's no phone number to call if you email their customer service they don't respond. It takes them like a week. This is obviously all Offshore just stay away from companies like this Brightside is terrible. God forbid actually need a counselor because I don't think you'd ever get.

My doctor was excellent, caring and very helpful.

Easy to use and easy to talk to my provider whenever I need to.

I've been a patient for almost a year. I was able to start quickly. My medication Mgr, Julie Sullivan, is awesome. The online system works well. And I was feeling so much better in almost no time. Highly recommended.

My therapist is incredible! Her training and experience helped my climb out of a very deep hole. In addition, the lessons which are included have been very instrumental in improving my mental health.

Very plenty and helpfl