Supportive and caring
The providers and Therapist are very kind and accommodating, easy to talk to and supportive and helpful. I highly recommend them
Brightside Health has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Therapist Joyce is amazing
I had a very pleasent experience and will be booking again!
Compassionate and honest. It’s what I need to hear and I get to say what I need to say. Thank you Brightside caregivers.
I have had nothing but very detail and understanding treatment from Brightside. I was extremely skeptical at first but k...Read more
The providers and Therapist are very kind and accommodating, easy to talk to and supportive and helpful. I highly recommend them
Both my therapist and nurse practitioner have been amazing and have worked hard to help me manage my symptoms of anxiety so I can live a happy, productive life.
Excellent Services.
Very much disliked the frequent threatening emails when I did not rebook. I was traveling out of state. Also, there should be a place on the app to indicate that patient is out of state since the provider is not licensed to provide therapy in all states. Liked my therapy sessions but I believe that my anxiety and trauma is too severe for work with the provider I was seeing
I love my counselor, she actually listens and that really good!
They are helping me tremendously.I didn’t expect it to be so effective.
I found Brightside by accident when searching for help in a deep dark depression. I got matched with a doctor and then with a therapist, both of whom I just love. I have received the best care and my depression and anxiety has decreased so much. I would recommend Brightside to anyone, and do!
My provider has been amazing however My therapist schedule is difficult to work with.
Brian is very good therapist he continues to help me move forward.
First of all I got to talk with my doctor from the comfort of my own home. She really listened to me and prescribed meds that really helped. Would highly recommend.
Dumped me! Didn’t even call in my prescription. Suddenly without warning dumped me from the system! Was doing well with my therapy and liked my therapist but suddenly got message that I was dumped and now have no doctor to help me get my prescription that is expired. Horrible app don’t use it because you can’t depend on it when you need it.
Excellent Care - in my home - Best provider I’ve ever had!
I love how caring and understanding the medical team is. They are quick to resolve any issues I have and I love the check ins.
App is easy to use and you can get seen quickly. How much you will owe for services is not transparent at all. You are told you are in network with providers but not how much out of pocket you will owe with insurance (was charged $150+ seeing the psychiatrist which I had to see every three months to get my prescription refilled). The mental health provider I was matched with was late each appointment and I was billed for an hour but only say her for 30minutes, she was unhelpful and just wanted to push medications to ask the psychiatrist about versus listening to me and helping me understand my issues and learn techniques to help. I was told to watch the Inside Out movie to learn about my emotions (I’m 29).
Working with the therapist has been eye opening to say the least, The self exploration, and realizing why I do some things I do, and feel certain ways in situations has been liberating
My therapist Carole Olderman is t he best ! She genuinely cares and goes over and beyond to help me. I am so grateful for her and because of her.. I am healing!
I’m not sure if I’ve enjoyed my experience thus far, Therapist selected for me honestly was not a great fit at all And the person in charge of medication Has been fine.
My provider has never responded to a single message and I keep having to contact customer support to have my prescription renewed.
Doctor listens to every detail of any issues that have come up. I feel heard. Not every physician gives this impression off. Glad to have found one.
Ease of scheduling, responsiveness of providers, follow up requests to see how I am feeling. My provider is exceptional- she is professional and caring. My overall experience has been very positive. I have recommended Brightside to my therapist.
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