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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Margaret
Margaret
1 reviews
8 months ago
5 out of 5 stars

Great communication with regards to…

Great communication with regards to delivery availability. Couriers contact before delivery was exactly to time and courteously delivered with great care. All parcels were double checked to ensure everything was correct. Couriers were very professional and friendly.

Helpful?
Susan
Susan
1 reviews
8 months ago
5 out of 5 stars

Very good. Was kept well informed of details

The delivery was well organised and I was kept up to date with any updates. The delivery drivers were very helpful and friendly.

Helpful?
Donna Pryce
Donna Pryce
1 reviews
8 months ago
5 out of 5 stars

Great all round

Great all round. Very happy, would use the service again!

Helpful?
Wendy
Wendy
1 reviews
8 months ago
1 out of 5 stars

Delivery drivers left two huge boxes at…

Delivery drivers left two huge boxes at the bottom of two flights of stairs. One of the girls in the salon where it was delivered is heavily pregnant and there was no way they could have attempted to lift the items. Considering the point was to have two delivery men and pay extra for the privilege was not satisfactory. I had to wait for another colleague to assist me and I am woman too so did not expect to have to try and lift the item when the delivery guys should have carried out their job properly!!

Helpful?
customer
customer
1 reviews
8 months ago
1 out of 5 stars

Delivery was late

Delivery was late; crew were unpleasant!

Helpful?
Mr David Sanders
Mr David Sanders
1 reviews
8 months ago
5 out of 5 stars

1st class delivery!

Excellent service from BJS Home Delivery. Their timing was impeccable, and exactly as they had promised pre-delivery. Two very polite and helpful guys brought my new TV into my home with the utmost care and courtesy. Thanks BJS, and well done Richer Sounds for using this company.

Helpful?
Paul.
Paul.
1 reviews
8 months ago
5 out of 5 stars

Very friendly and polite.

Couple of very friendly blokes and delivered into my hallway brilliantly and with care. Very polite and thank you very much.

Helpful?

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Mark Rollins
Mark Rollins
1 reviews
8 months ago
5 out of 5 stars

Good communication

Good communication, polite and efficient delivery crew. Package in good condition and delivered on time.

Helpful?
Ruth Stead
Ruth Stead
1 reviews
8 months ago
5 out of 5 stars

Great customer service

Great customer service. Very well packaged. Swift, professional and courteous delivery.

Helpful?
Steven
Steven
1 reviews
8 months ago
5 out of 5 stars

First class friendly delivery service

The lads that delivered our item were happy, polite and helpful with good manners. The company kept us up to date with delivery and it felt that we were there only customer first class service all round.

Helpful?
James Hamilton
James Hamilton
1 reviews
8 months ago
5 out of 5 stars

Excellent carrier!

My wife accepted the delivery and the two guys who safely handed over my new amp were good as gold and made sure she checked over the box before accepting. Would definitely recommend this carrier business!

Helpful?
ANNE
ANNE
1 reviews
8 months ago
5 out of 5 stars

Brilliant delivery

Brilliant delivery. So helpful and professional

Helpful?
Jean
Jean
1 reviews
8 months ago
3 out of 5 stars

Nice sofa bed, but not good delivery policy

The sofa bed delivered, when finally got it into room was good, but the policy of the delivery company not to allow their staff to lift it into the room was not good. The room was right next to the front door and hall. They put it into the hall next to the room, but we're not allowed to move the parcel a few feet into the room for us. Being elderly people this is a very bad policy as it was a real struggle for use to shift it into the room.

Helpful?
bernard flanagan
bernard flanagan
1 reviews
8 months ago
4 out of 5 stars

Delivered on time

Delivered on time, helpful and courteous driver.

Helpful?
Christine Stewart
Christine Stewart
1 reviews
8 months ago
5 out of 5 stars

BJS Home Delivery

excellent communication prior to delivery regarding time of delivery. “Very professional and courteous service. Furniture was delivered on time, assembled and all packing removed. Tidy and polite. I recommend this delivery service.

Helpful?
Richard Nichols
Richard Nichols
1 reviews
8 months ago
5 out of 5 stars

Very polite and on time excellent

Very polite and on time excellent

Helpful?
Jennifer Healy
Jennifer Healy
1 reviews
8 months ago
5 out of 5 stars

Delivery boys were great

Delivery boys were great

Helpful?
Michael Hills
Michael Hills
1 reviews
8 months ago
5 out of 5 stars

Shower Door

On time delivery by very polite young man.

Helpful?
Michele Martin
Michele Martin
1 reviews
8 months ago
5 out of 5 stars

First Class Service

Delivered on time, driver rang ahead as promised. This was for a delivery of new sideboard to replace a damaged one. Delivered to room of choice, old one repackaged by them to takeaway. Polite and helpful. Thank you

Helpful?
Judith Faulds
Judith Faulds
1 reviews
8 months ago
5 out of 5 stars

5 stars!

Polite, efficient, friendly service - first class delivery people!

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

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