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HomeBJS Home Delivery Reviews
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BJS Home Delivery Reviews

4.478 out of 5 stars
4.478 out of 5 stars
4.5
|Great|1,000 reviews

TrustScore

4.5
4.478 out of 5 stars
Great
5 out of 5 stars
831
4 out of 5 stars
32
3 out of 5 stars
22
2 out of 5 stars
14
1 out of 5 stars
101
1,000 reviews in total

Review summary

BJS Home Delivery receives overwhelmingly positive feedback, with many reviewers praising the speed and efficiency of their service. Customers consistently highlight the on-time delivery and excellent communication, noting that the delivery staff are friendly and professional. Reviewers appreciate the care taken with their items, often describing the experience as pain-free and seamless. However, there are some critical comments regarding delivery issues, particularly when the service does not meet the two-man delivery expectation, leading to frustration for some customers. Despite these occasional complaints, the majority of feedback reflects satisfaction with the overall service quality and product handling. Overall, BJS Home Delivery is viewed positively, with a strong emphasis on their reliable and friendly service.

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Based on reviews, created with AI

See what reviewers are saying

Customer
CustomerFeatured

7 months ago

5 out of 5 stars

Great service

Great service

Anonymous
AnonymousFeatured

7 months ago

5 out of 5 stars

First class service.

First class service. Excellent communication and both delivery staff were very friendly and helpful

Paul Strickland
Paul StricklandFeatured

7 months ago

5 out of 5 stars

Great experience and a pain-free…

Great experience and a pain-free delivery. I had good notice of when they would arrive, and they delivered everything with care.

winkle singh
winkle singhFeatured

7 months ago

5 out of 5 stars

Every item delivered as promised.The…

Every item delivered as promised.The sofa bed seating was not as large as I thought but overall great furniture and beds.I had a great 2 man team, deliver 9 large items They done the job professional... See more

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Agnieszka Lachowska
Agnieszka Lachowska
1 reviews
8 months ago
5 out of 5 stars

Happy with this company.

Good communication. Delivery on time. Quick and professional.

Helpful?
Susan Foot
Susan Foot
1 reviews
8 months ago
5 out of 5 stars

Great delivery, very polite, helpful

The delivery company kept me very well informed of the expected delivery time and then even called me when they were on the way to my home. The instructions for access were followed from the information I supplied. The guys delivered on time, were very careful, very polite and helpful. 5 star plus from me.

Helpful?
Barry
Barry
1 reviews
8 months ago
5 out of 5 stars

Excellent service

Excellent service, very swift delivery

Helpful?
Jemma Sheasby
Jemma Sheasby
1 reviews
8 months ago
5 out of 5 stars

Good service!

Good service! Kept in touch whole way through. Very responsive to any queries and delivered within the timeslots given with phone call from delivery guy about half an hour before arrival to ensure we were ready.

Helpful?
Diane
Diane
1 reviews
8 months ago
5 out of 5 stars

Team67 doing great job

Team67 doing great job

Helpful?
Mark
Mark
1 reviews
8 months ago
5 out of 5 stars

As always a great team of gents…

As always a great team of gents delivering my 3rd item, friendly, professional, coutesous. Well done Team

Helpful?
customer
customer
1 reviews
8 months ago
5 out of 5 stars

Kept informed of delivery time

Kept informed of delivery time, bang on time, delivered where I wanted it. Top marks

Helpful?

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Lena
Lena
1 reviews
8 months ago
4 out of 5 stars

Good communication on when they would…

Good communication on when they would be arriving and many emails to keep you up to date. Great service

Helpful?
Lauren Griffin
Lauren Griffin
1 reviews
8 months ago
5 out of 5 stars

Great delivery service

Great delivery service

Helpful?
L Mitchell
L Mitchell
1 reviews
8 months ago
5 out of 5 stars

Phoned before delivery and gave an…

Phoned before delivery and gave an estimated time. Delivered and signed for. 2 delivery chaps very polite.

Helpful?
Karel kanda
Karel kanda
1 reviews
8 months ago
5 out of 5 stars

very happy!!!!

very happy!!!!

Helpful?
Ms Z Law
Ms Z Law
1 reviews
8 months ago
5 out of 5 stars

Easy to order and delivery went well…

Easy to order and delivery went well according to time slot given. Was confused that the mattress protector didn't come with the mattress.

Helpful?
GL
GL
1 reviews
8 months ago
5 out of 5 stars

Phoned to confirm and estimated…

Phoned to confirm and estimated delivery. Arrived as estimated and were two very pleasant guys.

Helpful?
April Hollingworth
April Hollingworth
1 reviews
8 months ago
5 out of 5 stars

5 star

5*, the guys that delivered our mattress were friendly and got the job done quickly. The temperature was 32°c, hottest day of the year so far, well done for still working in such hot conditions!

Helpful?
Hilary Sutterby
Hilary Sutterby
1 reviews
8 months ago
3 out of 5 stars

Good product - poor after sales service

The quality of the product is very good generally BUT the garden umbrella we ordered is faulty and a part for the garden sofa is bent. The communication with this company regarding these problems has been bad. They do not reply to emails and so far we have no idea if they have received the pictures they asked us to send them or what, if anything, they are going to do about it. I will have to call them AGAIN today. Not good enough. Poor after sales service.

Helpful?
Katrina Young
Katrina Young
1 reviews
8 months ago
5 out of 5 stars

Very good item and service very well…

Very good item and service very well made bed

Helpful?
Clive Taylor
Clive Taylor
1 reviews
8 months ago
5 out of 5 stars

Great service

Great service

Helpful?
TG Guildford
TG Guildford
1 reviews
8 months ago
5 out of 5 stars

Great delivery service

Great delivery service. Kept me well informed about the delivery, and you can even see where the van was. Both guys very polite. Would recommend them.

Helpful?
Margaret Armstrong
Margaret Armstrong
1 reviews
8 months ago
5 out of 5 stars

Easy ordering system

Easy ordering system. Choice of delivery date. Kept informed throughout. Emailed slot on delivery date. Arrived bang on time. Pleasant and helpful drivers laid the boxes where they needed to be. Can't comment on the contents yet as waiting for help to open them today but great expectations.

Helpful?
Sian Gordon
Sian Gordon
1 reviews
8 months ago
5 out of 5 stars

Team were helpful and friendly

Team were helpful and friendly

Helpful?
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About BJS Home Delivery

BJS Home Delivery is a logistics company specializing in providing home delivery services for a variety of products, including furniture, electronics, and gym equipment. The company offers flexible delivery options, accommodating requests for one-man, two-man, and three-man teams, as well as additional services such as unpacking, assembly, recycling, and packaging disposal. Targeting both individual consumers and businesses, BJS Home Delivery aims to streamline the delivery process, ensuring that items reach their destinations efficiently and safely. Customers can obtain quotes and discuss their specific delivery requirements through the company's website or by contacting their customer service team directly. With a focus on customer satisfaction, BJS Home Delivery seeks to meet the diverse needs of its clientele in the home delivery sector.

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