Na
1 reviews•New Reviewer
over 5 years ago
Great service
Great service
Helpful?
TrustScore
3.9
Great
329
35
17
13
106
500 reviews in total
Over a year ago
If you see your order using this 3rd party service.. CANCEL IMMEDIATELY!!! I Googled a popular pizza place and was taken to this site. I paid and wrote in the notes "I will be in the lobby". (I am on... See more
Great service
This was my 1st time eating here. It wasn't a bad experience,but the grease definitely needs to be changed. Other than that good portions and seasoned well. I'll give them another try.
Our food was cold. Also suppose to be a large cheese dip added but there wasn't. Ella DeJesus said she added it. This was from El Acupulco Restaurant.
Patrick was awesome. Quick and polite
My driver, Marcus, was absolutely darling! So polite and on point!!
Our driver was amazing and professional. Went above and beyond to fix one of our mistakes.
I used Bite Squad occasionally when I feel like something different. The choices of restaurants are very extensive. Drivers are always kind and on time.
Our driver was prompt and friendly. Food very high quality.
The food was delivered fast and was still hot/fresh. The delivery driver was the sweetest lady ever and very polite. 10/10 recommend!!
Ordered a nice big mexican meal for my family who had been working really hard in the heat all day. Bite Squad picked up the food per the restaurant (I had to call) and the driver just never arrived. 1.5 hours after the original delivery time the software still hadn't updated. Bite Squad said they couldn't reach the driver- and the refund of my money would take 5 days.
I love them on time food is hot very nice drivers
My order was delivered quicker than their estimated time! Our food was piping hot.
Steven is always prompt. The food is still fresh and the drinks are cold. When Steven delivers our meal feels like we got it straight from the restaurant wait staff!
Chelsea’s Coffee is amazing ! I’ll def order from there again :)
Great driver, we arrived at my building at the same time and I had an armful of plants and he picked it up for me which was super helpful. The food was terrific too!
Food was hot, delivered quickly and driver was FINE A-F. Heyyyy Torrence!!! Lol
Food was delivered quick, fresh and hot. The driver Juanquita was sweet and friendly. Thank you Juanquita for ending the experience with a cordial smile.
Very good service!!!
have had nothing but good experiences with bite squad. none of that getting food late because they are making other deliveries on their way to you with your food nonsense you have with other companies. and if the restaurant messes up your order, bite squad has your back.
After placing the order the food arrived on time and hot. The delivery driver was terrific and wanted to make sure that my experience with BiteSquad was top notch. I will never use another delivery service
Based on analysis of 119 reviews rated 1-2 stars for Bite Squad
“If you see your order using this 3rd party service”
“(I am on vacation in Hawaii) I was in the lobby the entire 30 minute window waiting for our delivery”
“I reached out to Bite Squad and they are refusing to refund my $115 saying the driver was there”
“If you see your order using this 3rd party service”
“I don't even remember ever ordering BITESQUAD but I CANNOT GET THE CHARGES TO STOP”
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Bite Squad is an online platform that specializes in food delivery services, connecting customers with local restaurants to provide convenient meal options. The company caters to a diverse clientele, including busy professionals, families, and individuals seeking a hassle-free dining experience. Customers can browse a wide selection of restaurants, place orders, and have their meals delivered directly to their doorsteps. In addition to food delivery, Bite Squad offers features such as real-time tracking of orders and various payment options to enhance user convenience. The platform is designed to serve those who value efficiency and quality in their dining choices, making it a popular option for anyone looking to enjoy restaurant meals from the comfort of their home.
Bite Squad receives a mix of reviews, with many customers praising the quality of food and the friendliness of drivers. Reviewers frequently highlight that their meals arrive hot and on time, contributing to a positive delivery experience. However, significant complaints arise regarding order fulfillment and customer service. Many consumers report issues with uncommunicative service, unexpected charges, and orders that are either late or never delivered. Instances of being charged for meals that were not received are particularly alarming, leading to frustration and dissatisfaction. While some customers have had great experiences, the recurring negative themes around service reliability and billing practices overshadow the positives. Overall, the sentiment leans towards caution, as many recommend exploring alternative delivery services.
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