Bite Squad Reviews

The food was delicious. The delivery was quick. The driver very courteous and professional.

Food was amazing (especially since delivery can be hit/miss). Hurricane Patty’s & our driver (same guy) delivered two nights in a row! Great job!

Best experience since I started using you guys. Delivered 10 minutes sooner than the fastest time estimated. My food was still nice and hot, my order was exactly right and included all extras I needed. I don’t remember the delivery guy’s name but I hope y’all have a record of it because he deserves a raise 😃

Food from Cracker Barrel was delivered hot and delicious!

Food was hot and on time. I did ask for extra kfc sauce and received none.

Perfect timing. Food was hot. My only suggestion would be to avoid going through down town. Sometimes the train is blocking and the drivers have to back track and try to re adjust the GPS. Stay on Kell until the loop. the loop takes you just about to Beacon

I’ve had 2 orders that were messed up in the past 2 days. The current order was $75 and 50% of the order was missing. I personally contacted the restaurant for the bitesquad customer service representative and got the phone number for contacting them. The bitesquad customer service representative would not contact the restaurant in order to have this issue fixed. Instead I was refunded $25 on an order that was $75. Do not use bitesquad.

$16.00 FOOD ORDER. $4.00 mandatory tip (25% for delivery?!) $4.99 "booking" fee? $3.57 in "other" fees That's 78% more than the food cost for fees and tip. TOTAL RIP-OFF SCOUNDRELS!

Outstanding. Food was hot, Driver was right on time and super friendly. Great experience. Thanks!

He is here early and follow the instructions

She was very polite and I received my food still hot.

The driver was so nice and sweet, it came right on time!!

The BS driver was very kind and on time, my food was hot!!

Last minute idea to order food. Bella’s was great but the Delivery Driver gets all the glory. Quick courteous and the food was still hot! Thanks J!!

The food is amazing but today’s service was atrocious. The person who delivered my food was supposed to follow directions and come upstairs. I have two bad hips and my feet are swollen. Half the time I’m in my wheelchair, I can’t walk so what is wrong with your legs that you can’t walk up to my door? Instead of following directions this person decided to leave my food at the security desk with no security and a lot of strange people walk in and out of this apartment building. How unprofessional and rude. The instructions says to come upstairs and leave it at my door not leave it at the empty security desk. DoorDash does this stupid mess I really thought that bite squad was going to be better. I guess I was 😑 wrong, I can imagine if I worked for this company as a CEO that person would have been retrained or fired. You do not leave someone’s food downstairs and don’t even care about who gets it! Do better!

Food was cold and I don’t live very far from restaurant

The Ap wasn't tracking correctly so I couldn't tell if I had a driver or not it also seemed to take a little long on getting picked up. but once picked up it was fast

Edit: This last experience was great. The food was correct. All there and the driver was fast and perfect. Here is a review that will conveniently not get posted. :) Bite squad literally ALWAYS messes up our orders. Like at ZERO point there ANY protocol to check a receipt and see the order and go “ check. Check. It’s all there” OR deliver a giant meal and even glance at the names on an order to see if it’s the correct address. It’s basic steps and honestly every time it’s an issue. Something is missing. It’s someone else’s order completely. Half the order is missing…. You name it. It’s not their fault. It’s the restaurant. It’s not the restaurant…. bite squad grabbed the wrong order. Boom you are out $50 So you know. ¯\_(ツ)_/¯

wow i cannot believe this. my order was never delivered. the driver was awful. she called me and said “your mom was going to pick up the order”. i said “my mom?” and she said yes and i said my name and she was like oh you sound like a little girl! super rude. then she told me her maps don’t work and i “need” to give her directions. i didn’t even know where she was??? she sounded super stressed on the phone which made me stressed. then she came by and yelled my name and then left. i came outside and didn’t see anything. she left with my order and then the phone number wasn’t working. bite squad customer service isn’t good. they send you automated responses but make it seem like you’re talking to a real person. they take 10 years to reply to you and they don’t even have a phone number you can call. postmates is SO much better. at least they have a number. i will never order from bite squad again.

Deeeeeeeelicious!!!! Great stuff!!! Keep doing what you're doing!