Bitdefender
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Solid, trustworthy help even when I asked for a refund.
I was not happy with an add-on product to my new Bitdefender Total Security software. The support person helped be work through a resolution, even though I decided to ask for a refund on the add-on. The refund was generated in less than a day. The prompt, solid support left me trusting the company more, despite the individual product disappointment.