Biscuit Clothing enjoys a strong reputation among customers, with many praising the brilliant service and fast delivery. Reviewers frequently highlight the beautiful range of clothing and accessories, noting that items arrive quickly and are true to size. The customer service is often described as outstanding, with many expressing their intent to return for future purchases. However, some consumers report issues with refunds, citing delays after returning items, which has led to frustration. One reviewer specifically mentions waiting two weeks for a refund on a significant amount, contrasting with the generally positive experiences shared by others. Despite these complaints, the overall sentiment remains overwhelmingly positive, reflecting a high level of satisfaction with the shopping experience at Biscuit Clothing.
9 months ago
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
9 months ago
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
Already had this top in a different colour so knew the quality of the product. However as previously bought in a store struggled to find elsewhere online to purchase until I found Biscuit clothing. Very happy with purchase and despatched quickly, packaged well.
Popped in to the Hyndland store on a whim last week. It was utterly gorgeous, the collection of clothing and other bits is so varied and joyous. The staff were helpful but you didn’t feel pressured to buy and could just browse in peace - I love that! I later went on to the website which is so well organised and laid out and ordered all the bits I had my eye on, after careful consideration #treatyourself! Whilst the clothes here are slightly above high st prices there is a real range of style and prices and the quality is really something special. I am 5ft11 and a 10/12 and everything I ordered fits like a glove and is the perfect length, something I’ve never experienced as a taller person! Every piece is crafted so well, the quality is nothing I’ve experienced before even after buying designer, I know it will last and wash well. It was packaged beautifully and I love the branding! Overall, I could not be happier and will definitely keep an eye on the website and when walking past the Glasgow shop to add some thoughtfully curated and timeless pieces to my wardrobe I can wear again and again. I’ve loved following the instagram too, and to know that the company supports Palestine is ethically fantastic. What a gem of a business and so needed! Thank you to all the staff that must work so hard to pull this off!! Kudos to you x
lovely inspiring shop with very helpful staff- bought a few items and also returned one which was handled efficiently. highly recommend
Prompt and efficient service and delivery. Considering delivery is £4.95 for orders under £150, it would be nice to be offered free returns from your online store as it could be costly to make an error in sizing etc by the time you've sent something back and had to pay postage for that too. Lovely range of products. I wish you had a store nearer me!
Packaged beautifully and promptly delivered
Excellent customer service!! I recently made a review however my new experience with Biscuit recently deserves a mention. I was wanting to purchase a Seventy and Mochi waistcoat, however I was unable to select a size on the website. I sent a message over to the Biscuit instagram account, to which I received fabulous advice on how to purchase my item. The person who was speaking with me on instagram was on holiday and went above and beyond to help me make my purchase. I really appreciated the help and shows the true ethics behind this wonderful shop (especially helping myself whilst on holiday). Thank you again and I absolutely love my waistcoat 🩷!!
Quick delivery. Lovely items!
Quick straightforward transaction. Good price very happy with purchase would definitely buy from Biscuit again
Great website with lovely clothes. Easy and efficient customer service.
15% off and prompt postage
Fantastic, personal, honest advice and service - as always!
Many interesting clothing styles. Highly recommended.
Love this shop. Amazing clothes and lovely service.
Quick and efficient great service and price
Very personable service. The sales assistant is always on top form, nothing being a problem for her. The layout of the store makes viewing articles a pleasure too
Great selection of clothes and quick service.
Lovely shirt
Love Biscuit Clothing! Great variety of clothing and accessories, all good quality and delivered with care. Would highly recommend!
Item delivered on time very good quality really pleased with my purchase will order with you again xx
Arrived when promised. Beautifully packaged.
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Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
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