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HomeShopping & FashionBiscuit Clothing Reviews
Biscuit Clothing logo

Biscuit Clothing Reviews

4.75 out of 5 stars
4.75 out of 5 stars
4.8
|Excellent|100 reviews

Last reviewed over a year ago

TrustScore

4.8
4.75 out of 5 stars
Excellent
5 out of 5 stars
92
4 out of 5 stars
2
3 out of 5 stars
0
2 out of 5 stars
1
1 out of 5 stars
5
100 reviews in total

Review summary

Biscuit Clothing enjoys a strong reputation among customers, with many praising the outstanding service and speedy delivery. Reviewers frequently highlight the fabulous range of clothing and accessories, noting that items arrive quickly and are often beautifully packaged. The customer service is described as helpful and efficient, contributing to a positive shopping experience. However, some consumers express frustration regarding the slow refund process for returned items, with one reviewer mentioning a significant delay in receiving their refund. Additionally, there are warnings about potential customs charges for international orders. Despite these concerns, the overall sentiment remains overwhelmingly positive, with many customers eager to recommend Biscuit Clothing for its quality products and excellent service.

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Based on reviews, created with AI

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See what reviewers are saying

jo
joFeatured

Over a year ago

5 out of 5 stars

Super speedy delivery

Super speedy delivery. Shoes were perfect….would definitely recommend Biscuit Clothing, a great company

Tyrena Dangerfield
Tyrena DangerfieldFeatured

Over a year ago

1 out of 5 stars

Items not quality checked before sending to customer.

I ordered two items which were sent out unchecked. Both items were faulty - one even had been cut through with scissors so I alerted Biscuit and sent the items back. I paid for postage but they will... See more

Katherine Palmer
Katherine PalmerFeatured

Over a year ago

5 out of 5 stars

Great experience

I tried on locally and then managed to get a really good sale price with Biscuit Clothing. Arrived a few days after ordering, good packaging, tried on straight away as only 7 days to return sale items... See more

Miss Kemp
Miss KempFeatured

Over a year ago

5 out of 5 stars

Recent delivery and purchase.

Ordered online and items received promptly. Other item I collected at store. Very polite and friendly assistant

Filter by rating:
Mrs Sarah Boot
Mrs Sarah Boot
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Packaged beautifully and promptly…

Packaged beautifully and promptly delivered

Helpful?
SP
SP
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Quick delivery

Quick delivery. Lovely items!

Helpful?
 CL
CL
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Quick straightforward transaction

Quick straightforward transaction. Good price very happy with purchase would definitely buy from Biscuit again

Helpful?
Jenny
Jenny
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Many interesting clothing styles

Many interesting clothing styles. Highly recommended.

Helpful?
Julie McIvor
Julie McIvor
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Love this shop

Love this shop. Amazing clothes and lovely service.

Helpful?
Christopher Lee
Christopher Lee
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Quick and efficient

Quick and efficient great service and price

Helpful?
Guest Sharon DuffyCustomer
Guest Sharon DuffyCustomer
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Very personable service.

Very personable service. The sales assistant is always on top form, nothing being a problem for her. The layout of the store makes viewing articles a pleasure too

Helpful?

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Dorothy Connolly
Dorothy Connolly
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Item delivered on time very good…

Item delivered on time very good quality really pleased with my purchase will order with you again xx

Helpful?
Melanies
Melanies
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Arrived when promised

Arrived when promised. Beautifully packaged.

Helpful?
val webberley
val webberley
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

On time delivery plus excellent clothes,my daughter was delighted

On time delivery plus

Helpful?
Yvonne Hannig
Yvonne Hannig
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Good experience

Everything was Fine

Helpful?
Kiran
Kiran
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Lovely little boutique

It’s always a pleasure to walk into Biscuit Clothing and be met by the wonderful Jill. Very helpful when it comes to customer services and you do find some really nice pieces in Biscuit. Nice variety of brands like sessun and Bash.

Helpful?
Ferguson
Ferguson
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Lovely shop and great service.

Lovely shop and great service.

Helpful?
Working Woman
Working Woman
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Excellent service

Excellent service - Parcel arrived within a few days, product was exactly as I expected and beautifully packed.

Helpful?
Fiona
Fiona
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Great customer service

Great customer service. Friendly and helpful

Helpful?
DLO
DLO
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Excellent customer service!

Excellent customer service!

Helpful?
Fallon Janet
Fallon Janet
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Prompt delivery & good quality clothes

Prompt delivery & good quality clothes

Helpful?
Jane Proctor
Jane Proctor
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

General

Love this shop - great brands and always super quick dispatch. Unfortunately online refunds seem to take a long time compared to other sites I use.

Helpful?
Annabella Carmichael
Annabella Carmichael
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Always great service and beautiful…

Always great service and beautiful clothing

Helpful?
Paula Louise
Paula Louise
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

My coat arrived in no time

My coat arrived in no time, very pleased with the service and my purchase

Helpful?
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The CrowdTrust Experience⭐

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Take a closer look

About Biscuit Clothing

Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.

Company information

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Category

Shopping & Fashion

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