Biscuit Clothing enjoys a strong reputation among customers, with many praising the brilliant service and fast delivery. Reviewers frequently highlight the beautiful range of clothing and accessories, noting that items arrive quickly and are true to size. The customer service is often described as outstanding, with many expressing their intent to return for future purchases. However, some consumers report issues with refunds, citing delays after returning items, which has led to frustration. One reviewer specifically mentions waiting two weeks for a refund on a significant amount, contrasting with the generally positive experiences shared by others. Despite these complaints, the overall sentiment remains overwhelmingly positive, reflecting a high level of satisfaction with the shopping experience at Biscuit Clothing.
9 months ago
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
9 months ago
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
Very fast service, love the cardigan
Lovely comfortable jacket at an amazing price!
Great service - very speedy delivery.
Super efficient service and items exactly as expected from website.
Items bought were lovely and arrived quickly!
As a Northern Ireland customer, I tend to buy local. However, this is the second time I have purchased from Biscuit and will definitely shop again, . Great service. Lovely product. Thank you.
Excellent company to deal with. High quality clothing. Beautifully packaged. True to size. Communication good throughout and delivered in 2 days with standard delivery. Delighted with my purchases. I will be buying from Biscuit clothing again and would highly recommend them.
Biscuit is amazing. I’m obsessed with their coolbrands & brilliant sales. Customer service is so helpful & I have returned time & time again to this trusted Scottish boutique. Refunds are slow but reflective of the small business nature. I am a loyal & happy customer who has never looked more stylish thanks to their curated offer x
Lovely candle set from Plum & Ashby arrived promptly and well packaged. I have tried calling the telephone number listed a number of times to enquire about an item and have only ever got an answering machine. Would be good to be able to speak with someone but appreciate shop is probably very busy at this time of year!
It’s two weeks since this company acknowledged receipt of a returned item, but they have still not refunded me (almost £400). When most other retailers now refund promptly, there’s just no excuse. Not impressed at all and will not shop here again: first and last time!
Great service, prompt delivery. I've never had to return an item as pieces are always as described and very good quality. Biscuit Clothing really collate a fabulous selection to make a perfect capsule wardrobe in Spring, Summertime and Autumn Winter.
Great communication and very efficient. Tracked 48 hour delivery. Beautiful product.
What a fab shop to have in the neighbourhood! Great for fashion and buying gifts locally. Karen is such a brilliant human being and makes shopping in there such a great experience! The windows alone are worth walking past for … so many goodies recently!
The item arrived very quickly and was carefully and beautifully packaged in an eco-friendly way. The communication around my order and delivery was also clear and very helpful.
Service brilliant.
Super speedy delivery. Shoes were perfect….would definitely recommend Biscuit Clothing, a great company
Just bought a lovely Des Petit Hauts jumper. Lovely quality, lovely style, lovely colour...... lovely all round!
You cancelled my order. Rather foolish to ask for a review!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.
