Linz McSkimz
1 reviews•New Reviewer
over 1 year ago
Great customer service from Jill!
Great customer service from Jill in the Hyndland Rd, Glasgow branch. Always a lovely shopping experience at Biscuit💕 xx
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TrustScore
4.8
Excellent
92
2
0
1
5
100 reviews in total
Review summary
Biscuit Clothing enjoys a strong reputation among customers, with many praising the brilliant service and fast delivery. Reviewers frequently highlight the beautiful clothing and high-quality products, often noting the lovely selection available. The customer service is described as outstanding, with quick responses and efficient handling of orders. However, some consumers express frustration regarding the refund process, citing slow responses and delays in receiving their money after returning items. Despite these complaints, the overall sentiment remains overwhelmingly positive, with a significant majority of reviews reflecting satisfaction with both the products and the shopping experience. Overall, Biscuit Clothing is seen as a reliable choice for stylish apparel, though improvements in the refund process could enhance customer satisfaction further.
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See what reviewers are saying
Geoffrey BurtonFeatured
10 months ago
Great product, but beware of customs charges!
Great product but sadly it doesn't fit the person I ordered it for; also, if you're ordering from mainland Europe as I did, beware of the hidden customs charges!
MartiniFeatured
10 months ago
Fabulous range of clothing and…
Fabulous range of clothing and accessories and the Customer service is outstanding! Highly recommend this fabulous shop.
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Varad
1 reviews•New Reviewer
over 1 year ago
Everything was great from shopping to…
Everything was great from shopping to checkout. Items arrived very quickly. Would not hesitate to recommend.
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Karolina
1 reviews•New Reviewer
over 1 year ago
I love this shop.
I love this shop.
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KK
1 reviews•New Reviewer
over 1 year ago
Beautiful clothes
Beautiful clothes, thank you
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Tyrena Dangerfield
1 reviews•New Reviewer
over 1 year ago
Items not quality checked before sending to customer.
I ordered two items which were sent out unchecked. Both items were faulty - one even had been cut through with scissors so I alerted Biscuit and sent the items back. I paid for postage but they will not reimburse me for this. The items should never have been sent but I am the one who had to deal with the cost and hassle of the return.
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Clare Keiditsch
1 reviews•New Reviewer
over 1 year ago
great brilliant lovely
great brilliant lovely
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Fliss P.
1 reviews•New Reviewer
over 1 year ago
Product arrives nicely packaged and as…
Product arrives nicely packaged and as per the delivery app. The product itself is of a high quality, ethically sourced and individual. Lovely. Xxx
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Samantha Kiernander
1 reviews•New Reviewer
over 1 year ago
Beautiful Clothing and great choice
Easy website and fast delivery. Beautiful tops that I will enjoy wearing for years to come.
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Kim from Lancashire
1 reviews•New Reviewer
over 1 year ago
exeptional company
Great price arrived beautifully wrapped amazing customer service would highly recommend
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Mrs Marina Cinnamon
1 reviews•New Reviewer
over 1 year ago
Very quick delivery
Very quick delivery. Updates on the status of my parcel and on my returns.
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Katherine Palmer
1 reviews•New Reviewer
over 1 year ago
Great experience
I tried on locally and then managed to get a really good sale price with Biscuit Clothing. Arrived a few days after ordering, good packaging, tried on straight away as only 7 days to return sale items. Looks amazing, great quality and the store has a brilliant range, wish the store was local to me I’d be broke!
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Miss Kemp
1 reviews•New Reviewer
over 1 year ago
Recent delivery and purchase.
Ordered online and items received promptly. Other item I collected at store. Very polite and friendly assistant
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Heather Grant
1 reviews•New Reviewer
over 1 year ago
Quick response
Ordered early evening on the Friday, picked up in store after lunch on the sat. Delighted.
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Keith Beddoe
1 reviews•New Reviewer
over 1 year ago
Prompt service
Prompt service, beautiful garment, nicely wrapped
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Maggie
1 reviews•New Reviewer
over 1 year ago
Very satisfied customer
Very fast delivery. Beautiful products. A very satisfied customer.
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Mrs Mackay
1 reviews•New Reviewer
over 1 year ago
Great clothing and quick service
Great clothing and quick service
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Lucy Burns
1 reviews•New Reviewer
over 1 year ago
Gorgeous brands in store with lovely…
Gorgeous brands in store with lovely staff. Have been to Biscuit in Glasgow and Edinburgh and had a fantastic experience in both.
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LINDA MURRAY
1 reviews•New Reviewer
over 1 year ago
A gorgeous dress and super prompt and…
A gorgeous dress and super prompt and beautifully packaged delivery.
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Mrs. Lisa White
1 reviews•New Reviewer
over 1 year ago
Prompt service
My order arrived quickly and I love my new colourful clothes.
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michelle Tobin
1 reviews•New Reviewer
over 1 year ago
Item returned 2weeks ago .
Item returned 2weeks ago .. still not been refunded
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About Biscuit Clothing
Biscuit Clothing is a retail company specializing in women's fashion and lifestyle products. With physical stores located in Edinburgh and Glasgow, as well as an online webshop, the company offers a curated selection of branded designer clothing, accessories, gifts, and home decor items. Biscuit Clothing features collections from various womenswear brands, including Part Two, Ba&sh, Bellerose, and Mos Mosh, catering to customers seeking stylish and contemporary apparel. In addition to clothing, Biscuit Clothing provides a diverse range of home decor products, including candles, tableware, and unique gifts. The company emphasizes customer convenience by offering international shipping and free delivery on UK orders over £150. Biscuit Clothing aims to serve fashion-conscious women looking for quality pieces that enhance both their wardrobe and living spaces.
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