Wendy Franks
1 reviews•New Reviewer
about 1 year ago
Good price and helpful person I spoke…
Good price and helpful person I spoke too
Helpful?
TrustScore
4.5
Great
45
8
2
0
5
60 reviews in total
Over a year ago
Straight forward to do on a Sunday. No need to speak to anyone.
Over a year ago
Excellent service at a very competitive price. Be wiser: insure with Be Wiser.
Good price and helpful person I spoke too
Easy , clear and straight forward
Easy to book insurance good value
Made my renewal easy
Couldn’t go ahead with insurance start date. Misleading info - as to show as an insurance provider rather than broker. Then not having the correct information from insurance database on To which I tried to put right and was charged £50 admin / and increased fees to resolve before my insurance actually started … Calling in, consistently hung up / failed .. Service generally slow - claims. **** response to your reply… It’s not my information that needed updating.. you claimed the insurance database doesn’t show a massive claim from 2023 to which we had to make due to another driver. It’s not my information that was wrong. Just things like this made me know 100% I shouldn’t be insuring with you. For the amount paid, I’m after a better service than you’re offering.
Value for money
Yes be wieser are a very competitive company. Simple to navigate on the comparison site. I will certainly consider them when it's due for renewal. ⭐⭐⭐⭐⭐
Price was good and found it easy to understand 😌
Great price compared to others.
Good service, easy to use and very competitive
Excellent service and a good price.
Fees added onto my initial quote, taken from my card without prior notice. Cancellation would have racked up even more admin costs (lol) Always pays to go with a reputable insurance provider who understands and works with the customer instead of trying to find profit in everything !!
Great price and customer service
Very good value with the cost of living being so high these days
Great Service and competitive prices.
Hi, this is my first time with Be Wiser Insurance through confused . Com . Insurance was easy to arrange and a good deal.
Simple and straight forward and a great price.
Easy and quick online application
Great insurance company,competitive prices and good customer service.
Comparison web site you gave the best combination of things included at more or less the best price
Based on analysis of 5 reviews rated 1-2 stars for Be Wiser Insurance
“Had to cancel due to misunderstanding, got stung with £71 charge for 12 hours of cover, operator was in South Africa...”
“Had to cancel due to misunderstanding, got stung with £71 charge for 12 hours of cover, operator was in South Africa...”
“This included a late payment fee of £25”
“Reply to response: my complaint isn't really about the hike in cost, it's more to do with the letters demanding mone...”
“Tried to add business use to my policy via the customer portal, quick quote which was seamless”
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Be Wiser Insurance is a UK-based insurance provider that offers a range of insurance products, including car, home, and travel insurance. The company aims to provide competitive quotes and tailored coverage options to meet the diverse needs of individuals and families. By leveraging technology, Be Wiser Insurance simplifies the insurance purchasing process, allowing customers to compare various policies and make informed decisions. Targeting both personal and commercial clients, Be Wiser Insurance focuses on delivering high-quality customer service while ensuring a seamless experience for policyholders. The company is committed to helping customers find the right insurance solutions that fit their specific requirements. With a user-friendly online platform, Be Wiser Insurance continues to enhance its offerings to cater to a growing market of insurance seekers in the UK.
Be Wiser Insurance receives high praise for its user-friendly website and excellent customer service, with many reviewers highlighting the ease of obtaining insurance and competitive pricing. Customers appreciate the straightforward process, often noting that they can complete transactions without needing to speak to an agent, which adds to the convenience. However, some negative feedback emerges regarding misunderstandings that lead to unexpected charges, such as a £71 fee for a brief policy. Additionally, a few reviewers express frustration with long wait times on calls and issues related to policy adjustments, indicating a need for improvement in communication. Overall, while the majority of experiences are positive, there are notable concerns that could impact customer satisfaction.
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