Ashbourne Membership Management Services Reviews

They’re great to deal with. Super quick to respond and always really polite.

Elle was so professional and so good with sorting my requests out. I am ever so grateful.

Very rarely has customer service impressed me as much as Ashbourne Membership Management Services have. Extremely quick response to emails & resolving issues/requests promptly & courteously. Jemma on this occasion rose to the occasion & I'm very grateful for her assistance.

The operator they put me on to was very understanding and very helpful and put me in the right direction to sort what I needed to thank you

Rose at Ashbourne dealt with my issue very sympathetically, calmly, and with a great deal kindness. It was immediately clear she wanted to help me, and so it turned out She helped me resolve my issue and gave me options - the resolution we reached was the best one all round and I'm grateful to her for her patience

I had a great experience with Ashbourne membership management. Sophie was incredibly helpful, and thanks to her, the issue was quickly resolved. I really appreciate the excellent support!

Sophie responded so quickly to my email and sorted my membership issue out straight away. Brilliant service and so helpful and professional.

I was dealing with Hannah this morning and she was excellent, she fixed my issue straight away, her customer service was outstanding, thanks again

Elle fantastic customer service, easy to use live chat. Excellent experience thank you for all your help

Cancellation made easy, recently cancelled my gym membership as not used in over 12 months, Beverley was excellent, efficient and professional. Many thanks, will rejoin when I can dedicate the time.

Whoever I’ve emailed regarding my account have always been super fast at replying and what ever I ask is never a problem and always done without delay. Beverley was very professional and friendly. Thank you.

Great customer service. I had to cancel and reinstate my Direct Debit, but the customer support were really quick in replying to my emails, sorting my issue. Great customer service!

I've just had an email exchange with Sophie regarding my gym membership - she replied extremely promptly and sorted my query straight away - nice not to have to go back and forth for ages! Thanks Sophie :)

Sophie dealt with my message today. I used the texting service. I had issues with a payment I was late with. To put it short and simple, she helped me very quickly and made things 100x easier for me. So many thanks. Jess

Lovely customer service.

Had difficulties with missed payments on my direct debit and contacted Ashbourne via email and received a reply promptly. They were able to help me reset my direct debit and make a one off payment for this month to make up for thr missed payment. Thank you Nickie for being patient with me and helping resolve my issue!

Literally was in the chat for 2 minutes and completed what I needed to do. Very nice customer service and efficient.

Spoke via email to a few members of staff the latest being a lady called Rose, all staff always get back to me very quickly. The customer service is absolutely brilliant