Ashbourne Membership Management Services Reviews

I needed to cancel a membership and it was incredibly easy and efficient even when I managed to cancel payment too early and then had to make a separate single payment. All processes very simple and quick, and Sophie’s confirmation that all was sorted was very much appreciated 😊

Elle was helpful and friendly! Thanks guys :)

I contacted Ashbourne to enquire about the process of cancelling my membership. The responses were quick, easy and very clear. All via text message. Membership cancelled and dates provided for the payment to cease and membership to end. Beverley was a pleasure to deal with.

Elle was a great help

Accidentally cancelled my direct debit. Was helped by Sophie on customer service who waived the reinstate fee. Thanks Sophie !

Janet was very helpful and she answered my query in minutes. Very helpful and quick 😊

Beverley was very efficient and helpful. :)

They were incredibly helpful in explaining all the options available. Whenever I had questions or needed assistance with my membership, the staff was quick to respond and always went above and beyond to ensure I had everything I needed. It's clear that they genuinely care about their members, not just as customers but as individuals. The gym itself is clean, well-equipped, and has a great atmosphere. I highly recommend warehouse gym for anyone looking for a gym that provides both excellent fitness resources and top-notch customer service

So quick and easy sorted my issue with no problem

Brilliant service from Amanda and helped me instantly with my request.

Spoke with Sophie G regarding refund for incorrect payment that had not been processed locally - she was able to answer all of my queries swiftly and resolved all of my issues. Very pleased with the experience and wish I wasn't moving away!

Amanda was an incredible help in dealing with a Direct Debit issue and solving the problem quick and easy for all sides involved!

The experience I have had with the original company has been very poor however today Beverley has been very helpful enabling me to resolve my issue

I contacted Ashbourne membership management service as I needed their help to, at first, stop my membership and the to reactivate it. They have been professional and prompt responding in a timely fashion. Thank you

Chloe handled my query regarding reinstating my direct debit after a recalled payment by my bank. She was absolutely brilliant from the first interaction via text and had the whole thing sorted in a mere minutes. Extremely competent and efficient.

I had a very positive experience. Claire was helpful, quick to respond and resolved my query very quickly. She went above and beyond to help. Thank you

Spoke to Sophie G today regarding my direct debit set up via live chat, I was charge and then received an email notifying me my direct debit has failed. I was sent a link to re-set the subscription up but was worried incase I will be charged the monthly membership again. I went to their live chat service and it turns out a number that I had inputted was different to prior and was also not double charged. Sophie provided quick and swift responses, thank you for the help. 10/10 from me!

Spoke to Beverly from customer service today and she was very helpful. Thank you 😊