I was impressed with the service I…
I was impressed with the service I received from Dan. He was quick, efficient, and incredibly helpful even early in the morning.

11 months ago
Very friendly and efficient service.
11 months ago
Clear and precise. Sorted everyhting out within a heart beat very impressed. Thank you Beverly
11 months ago
Had a bit of an issue when re-joining the gym after surgery. Jemma was on the ball immediately & got it sorted in no time at all. Thanks a mill
I was impressed with the service I received from Dan. He was quick, efficient, and incredibly helpful even early in the morning.
Dan was very helpful and made it easy to sign in. Excellent service.
sorry leaving is a good review is not something i would be willing to do :(
Had a problem with logging in and management replied in less than 30 minutes and gave clear instructions
Dan responded to a problem very quickly. Back in the app in no time. Great service
Dan M from IT support was very quick to help out with my log in issue. Very efficient and friendly.
Had an issue logging on but was fixed immediately once I contacted them
Very helpful and sorted my matter out very quickly thank you
Tech support was very quick to respond and sorted the issue within a few minutes. Communication was concise and friendly. Very helpful, would recommend.
Very helpful
Very quick response and extremely helpful. I had preemptively ended my membership too early (personal reasons for cancelling). Ashbourne were able to quickly advise to help me reinstate membership and give advance notice to cancel!
Very helpful with technical support
Hannah was great, helped me with my quiries and was so quick and polite. Thank you again
Never use these robbing money from members can not even phone them disgusting.
Excellent Customer service and very prompt actions
Very quick and direct customer service and very helpful.
Holly was fantastic absolutely lovley helped me out loads thnak u Holly. 🫶
Worst company ever
Sophie G helped me straight away quick and easy great service! Thank you
Very fast and helpful in solving any problem.
Based on analysis of 30 reviews rated 1-2 stars for Ashbourne Membership Management Services
“Yes, you were right about the first missed payment and the back and forth but what you failed to acknowledged, is the...”
“On the 18th of April at exactly 08:41 you responded to the payment part (reduced the amount to be paid) and ignored m...”
“Shite, no customer service contact number and the live chat is rubbish”
“I've been waiting for over a month for a refund for a direct debit payment taken from my account”
“I can see how constructive you were with your response omitting some critical points and picking the ones that suits...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ashbourne Membership Management Services is a comprehensive club management platform designed to streamline operations for fitness businesses, including gyms, health and fitness centers, yoga studios, and personal trainers. The company offers an all-in-one solution that facilitates payment collection, membership management, and performance assessment, enabling fitness professionals to run their businesses more efficiently and profitably. By providing customizable and user-friendly software, Ashbourne caters to the specific needs of gym owners and fitness instructors, helping them enhance the experience for their members. With a focus on personalized service and practical tools, Ashbourne Membership Management Services aims to support the growth and success of fitness facilities worldwide.
Ashbourne Membership Management Services receives overwhelmingly positive feedback, with many reviewers praising the exceptional customer service and helpful staff. Customers frequently mention the efficiency of the live chat service and the quick resolution of issues, particularly highlighting team members like Zoe, Beverly, and Holly for their professionalism and problem-solving skills. Many express satisfaction with the ease of managing their memberships, including pausing or canceling, often within a day. However, a small number of reviews voice frustration over the lack of a direct customer service contact number and issues with the live chat functionality. Despite these criticisms, the majority of consumers recommend Ashbourne for its supportive and responsive service. Overall, the sentiment is highly positive, reflecting a strong customer satisfaction rate.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.