Ashbourne Membership Management Services Reviews

Jane from the chat team dealt with my issue in a very quick period, couldn't of been more helpful.

I liked the fact that they are fast reply to your needs and they are professional and supportive with my request. The team are amazing and thank you all and Holie.

Holly sorted my account out very promptly and very polite

Thank you Elle for your help sorting out a few issues I had today Quick helpful and very efficient service 😊

Great communication and very friendly staff. They were all very helpful. I'd like to commend Amanda, Erin and Nickie. Credit to the company

I’d tried all weekend to make a payment online. But for the life of me couldn’t find How. Spoke to Sophie today via text message. Issue was sorted and resolved in 10mins. Fantastic and fast service. Hope I get Sophie if any I need to contact again in future. Thank you sooo much 😊 ⭐️⭐️⭐️⭐️⭐️ if could give 6 stars I would !!

Jemma has provided exceptional customer service and emailed me back in a prompt and professional manner. Thank you for all your help Jemma. Mahi

I've asked for help with my direct debit date, I had a quick reply from Claire, very helpful, very understanding and very polite, thanks so much, really appreciated. Mr m fellah

Chloe was very helpful today precise to the point and sorted my problem quickly and replied within 5 minutes model agent for this company

I wanted to change the date of my Direct Debit, Amanda responded to my email swiftly and amended the date with no problems at all, very efficeint and friendly. A pleasure to deal with. Many thanks.

Orlagh was very helpful and sorted the issue I was facing in a very professional and polite manner. Thank you

Great website easy to work out which department you need. Very prompt reply Great service

Live chat easy to use, advice given easy to follow. Simple to use

Great and quick customer service, very helpful. Great gym and prices too

I just spoke with Claire at Ashbourne, who helped me change my payment details. She sent me a link to a secure form to do this. Quick and easy with no fuss! Thank you Claire!

I contacted Ashbourne regarding my membership being frozen .I had response within 24 hrs . I was able to freeze my membership for 2 months due to personal circumstances.I really appreciate the time taken by staff to listen & get back to with a speedy response & resolution. Best wishes Sensei Richard’s

I contacted Ashbourne services as it appears there was a larger amount being charged for my gym membership than expected. My fiancé has the same membership, taken out on the same day and didn’t have this hefty charge. Janet, on the live chat, explained what had happened and kindly rectified the problem. Thank you Janet for helping me and resolving the problem quickly.

Wanted to cancel my subscription to a gym that use Ashbourne and the process couldn’t have been easier, I spoke to Jemma over email and my membership was cancelled straight away with no hassle. I then wanted to reinstate my membership and Jemma, again, did this super fast after a single email. Excellent customer service from Jemma who is an absolute credit to Ashbourne!

Very good customer service