Excellent service always excellent…
Excellent service always excellent communication. Thankyou ☺️

11 months ago
Very friendly and efficient service.
11 months ago
Clear and precise. Sorted everyhting out within a heart beat very impressed. Thank you Beverly
11 months ago
Had a bit of an issue when re-joining the gym after surgery. Jemma was on the ball immediately & got it sorted in no time at all. Thanks a mill
Excellent service always excellent communication. Thankyou ☺️
Great service - really helpful, efficient and friendly. I would really recommend!
Excellent service from the office that went above and beyond their obligations. Fast and efficient communication. Thanks again girls, that was really nice of you.
Sophie is amazing so helpful great understanding 5 star from me👍
Sophie was very helpful and sorted the issue quickly with no fuss.
Proffessional company who communicates with you promptly which makes a change these days 🤣
Great customer service!
Sophie was very helpful and replied to my emails very quickly. Great example of an excellent staff member. Thank you again.
Very helpful and fast response
Quick response into my cancellation query. Will be happy to use service again!
Jemma was really helpful and resolved my query really quickly and professionally. Really happy with the service provided.
Very helpful and resolved the issue quickly
Great, friendly customer service. They dealt with my issue promptly. Really happy with the service.
Change direct debit was so easy and simple. Very quick service.
I asked a question out of working hours, they got back to me the following day and resolved my issue promptly and politely
Just like to say the response I got from this company was brilliant Zoe and Nickie were very helpful professional and polite and they both dealt with what I asked for almost immediately and that is hard to find these days. Well done Ashbourne and thankyou. Kim Brant
Fast customer service through live chat, Elle was swift and efficient and provided good help in helping me close my account.
I dealt with Sophie from Ashbourne Management via text regarding my membership. She was very swift and polite thanks again!
Great service, fast and easy
Super speedy response when I needed assistance with a payment. Elle replied quickly and with a clear guide as to what to do, and was friendly polite and efficient.
Based on analysis of 30 reviews rated 1-2 stars for Ashbourne Membership Management Services
“Yes, you were right about the first missed payment and the back and forth but what you failed to acknowledged, is the...”
“On the 18th of April at exactly 08:41 you responded to the payment part (reduced the amount to be paid) and ignored m...”
“Shite, no customer service contact number and the live chat is rubbish”
“I've been waiting for over a month for a refund for a direct debit payment taken from my account”
“I can see how constructive you were with your response omitting some critical points and picking the ones that suits...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ashbourne Membership Management Services is a comprehensive club management platform designed to streamline operations for fitness businesses, including gyms, health and fitness centers, yoga studios, and personal trainers. The company offers an all-in-one solution that facilitates payment collection, membership management, and performance assessment, enabling fitness professionals to run their businesses more efficiently and profitably. By providing customizable and user-friendly software, Ashbourne caters to the specific needs of gym owners and fitness instructors, helping them enhance the experience for their members. With a focus on personalized service and practical tools, Ashbourne Membership Management Services aims to support the growth and success of fitness facilities worldwide.
Ashbourne Membership Management Services receives overwhelmingly positive feedback, with many reviewers praising the exceptional customer service and helpful staff. Customers frequently mention the efficiency of the live chat service and the quick resolution of issues, particularly highlighting team members like Zoe, Beverly, and Holly for their professionalism and problem-solving skills. Many express satisfaction with the ease of managing their memberships, including pausing or canceling, often within a day. However, a small number of reviews voice frustration over the lack of a direct customer service contact number and issues with the live chat functionality. Despite these criticisms, the majority of consumers recommend Ashbourne for its supportive and responsive service. Overall, the sentiment is highly positive, reflecting a strong customer satisfaction rate.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.