Archies Footwear

It could not have gone more smoothly. Archies kind representative was responsive, courteous and very helpful. I am more than happy to write this review. They resolved my issue and I’ll gladly purchase from them again and again.

Sadly the slides didn't fit my extremely narrow foot, as they are very wide and also the arch support isn't nearly as high/thick as it appears in the photos, so that was also troublesome for me. Had to send them back. Also surprised that they charge $10 to return them, even in Canada, which was also disappointing when most companies don't charge for shipping and/or returns within Canada. Just wanted others to know before purchasing if you're not 100% they will fit.

Honestly Archie’s footwear have been brilliant I asked advice on size and Paul came straight back to me and my sliders fit perfectly they was quick with delivery and customer service was brilliant thank you so much I will be ordering again Tina freer x

I ordered from Archies Footwear and paid extra for 2-day express shipping, expecting to receive my package promptly. Unfortunately, it will be a week instead of 2-days. The delay is frustrating, but what’s more disappointing is the response (or lack thereof) from customer service. When I reached out to inquire about the shipping issue, I was met with little accountability or urgency. There was no real effort to resolve the problem or acknowledge the inconvenience. I expected better communication and responsibility from a brand that promotes itself on quality and customer care. The product might be great (once it eventually gets here), but this experience has left a sour taste. If you’re considering ordering from Archies, be cautious about relying on their express shipping option — and don’t expect much help if something goes wrong.

My customer service experience sucked. They screwed me on a return, they ship 2 products in 1 bag but I have to return them in 2 separate shipments so they get to charge me twice for shipping.

The customer service I have received is beyond amazing. I have feet issues and I know they will help me find the best sandal. I had to reach out to do a return and I received help immediately. Evan has even let me know my return was received. Wouldn’t it be great if all companies treated their customers in this fashion.

Received the wrong size flip flop. I emailed customer service and almost immediately received a response on what was needed in order to get a different size. They immediately sent the correct size. Emails were helpful and courteous. Very much appreciated.

The customer service I received from Anne when needing to make an exchange was outstanding. Not only was she helpful, but she also followed up with me several times as well. This was my first pair of Archies and look I forward to future purchases. I normally wear a size 8, which is what I ordered initially, but needed a 7 instead. Perfect fit, thank you Anne.

My order for 2 pairs of flip flops showed delivered, but did not arrive at my address or with neighbors. I contacted customer service & they immediately issued a replacement order at no charge. I appreciated their trust & respect in handling the issue. I received that order quickly and am so happy with my sandals!

I ordered my sliders one foot was very comfortable straight away but the other a little tight. Archies contacted me with advice on how to ‘wear them in’ which has worked a treat and I am now the proud owner of an extremely comfortable pair of sliders … really pleased

Not only are their shoes amazing but their customer service is immaculate!

I love my new slides! They’re as comfortable as my flip flops and very stylish. I’ve had the ultimate customer experience resolving a shipping issue. I would highly recommend Archie’s.

Geweldige klantenservice! Twijfelde over de maat en werd gelijk goed geholpen. Echt hele vriendelijke mensen en de slippers zijn erg mooi.

Gisteren binnen gekregen, was erg benieuwd. Ze zitten stevig aan je voeten en geven goede steun. De bandjes waren in het begin wat strak, maar die kun je zelf wat oprekken. De maat valt vrij klein, dus een maat groter nemen is zeker nodig! Ik heb normaal gesproken maat 37,5 en gelukkig maat 38,5-39 gekozen, die passen net.

My husband & I both suffer from plantar fasciitis and it’s difficult to find sandals to wear in the summer time. I seen Archie’s advertise on instagram and took the chance and ordered myself the flip flops. Game changer! That’s all I have to say. I’m able to wear the flip flops all day with no pain because of the arch support. I decided to order the slides for my husband and he was amazed how they helped his feet. I have recommended Archie’s to friends and family members who have the same issues with their feet. Also, A BIG THANK YOU to Paul who helped me with my exchange/replacement to size up on my purchase. Paul’s quick response to my emails was awesome. THANK YOU PAUL!!

I’m a 99p primark kinda girl loads of colours chuck them buy again but always end up with my feet hurting after just a couple of days espywhere the top bit goes through the bottom I decided to try the archies and will never look back So comfy, none of that moment where you feel you are going to slip as really good grip even when showering the sand off your feet on the beach. Worth the money am looking at other colours now

Best customer service! Fast reply and quick solutions

Tried to amend an order or cancel it literally a few minutes after it was made. They said they had already processed it and couldn't amend it despite the shoes not having left the warehouse and insist on sending the wrong shoes half way across Europe so I can return them having paid the postage for the privilege. Ridiculous

Packed my trusty sneakers, all ready for trekking around Vietnam. On the first day there we walked most of Ha Noi, and I ended up with the most painful blister on my heel (not the sneakers fault, it was super humid and sweaty).. Luckily I packed my Archies just for the lazy days... because thats ALL I could wear for the next two weeks whilst we were exploring Ninh Binh and hiking the mountains of Pu Luong! I knew they were comfy, but would never have thought that they would stand up to mountain hiking!

I decided to try their slides since I love the flip flops. I got them in two colors, but was incorrectly sent one pair of sliders and one pair of flip flops by mistake. I contacted Archie’s and their support was excellent! Lia was a pleasure to communicate with and she quickly resolved the issue sending my correct order and allowing me to keep the pair of flip flops sent in error! I will definitely keep recommending Archie’s to everyone!