Allergy Test

Sam was excellent! It was a very efficient experience .

Alex was very helpful with the chat to get my questions answered and printout downloaded. I appreciate the quick assistance.

Very helpful live chat assistance. Thanks to Sam!

Chat staff is friendly and helpful. Hair analysis is very comprehensive and worthwhile.

Needed to use online chat. Alex was most helpful and resolved the matter quickly.

Agent on chat was very quick to respond and provided the help I needed right away.

Har skickat in mina tester tre omgångar, senaste gången spårbart men likt förbannat kommer det konstigt nog aldrig fram och måste skickas om och om och om igen......beställde testet MAJ 2021 och aldrig fått något svar..

Helpful Chat! Very friendly customer service. Quick and to the point while still being kind.

The request turned into quite a complex affair, Alex was very patient and sorted out everything required. I initially had some issues with the company I booked with, but now thankful that everything has been sorted out, thank you once again.

Great customer service

Answered my questions very simply and quickly without any hassle ! Perfect for a busy working mum xx

Great job 👏 really helpful

Alex answered all my questions and made me feel super confident we'll get the answers. So far I'm thrilled we found this site as vet was asking $600 and we were getting a needle every 6weeks. Ginger will be happy I'm sure to get some relief soon

The customer service I received was really good and who ever I was speaking to was very quick at responding and dealing with my questions

I ordered a pet test from wowcher with a code and I was struggling to complete this. Alex the online agent was able to help me through step by step I was still unable to do this so he completed the order for me and I have all the confirmation!! Thanks Alex

Needed to contact Customer Service with assistance downloading my digital form, super quick response rate at 9pm! Alex was immediately very helpful.

Haven't done the test yet but Alex the customer service agent was great! All queries answered fast! 😊

I ordered the test kit for my dog on Black Friday 2022 and then sent in and then never heard anything. So I had to log in to account and use the help chat. This is when Alex come on and sent me the email with the results on. To be honest I should have just been sent this and not waited this long to see if they was running behind. Won't use but happy with Alex help.

Alex's great investigative skills made me realize I made a mistake with my ordering. Thanks to Alex for staying with me and figuring this out.

I meant to order a pet sensitivity test. Almost immediately I realized I ordered the sensitivity test for a human. I worked with Alex via chat and got the tests exchanged. Superb example of customer service!