Alinta Energy Reviews

Leo I think that is his name was so helpful Excellent Service and Very Professional

Very friendly and informative service

I provided the correct address and Alinta advised me via txt (4.37pm) near end of business day electricity to be connected the following day showing an incorrect address. I had to call immediately (inconveniently) as business hours almost over. I needed to prevent connection to incorrect address the following day. Firstly, I was not provided enough time from receiving txt to call about the incorrect address and although not my mistake I had no choice but to go through an immediate 30 min process to cancel the contract at this address and arrange a new contract for connection to be set up at correct address. Missed an appointment as I was too late to get this resolved immediately due to the timing of incorrect information provided to me.

very quick and efficient service and helpful staff. Seamless process to get connected

Very easy to get info and set up by phone. I spoke to Dan, he was very nice and explained everything that we needed to do. I went ahead and changed to this company.

Online service was easy quick efficient and reliable thank you so much for a non hair tangling process I look forward to our future together.

Every think so far has been good ,I'm shore it will continue.

Easy start up, so far so good

great service , clear understanding ,

After being with Alinta from 2017 to July 2025, I thought I was pleased with everything until I moved from semi rural to the outer suburbs of Newcastle. I’ve been charged an extra 100c more than competitors. It honestly pays to shop around!!

The young lady was most helpful & friendly

There is no way to put lower stars. DO NOT use alinta energy, they have taken 2 1/2 months to install a gas meter. Zero comms, zero care factor. This has caused significant delays, and after ringing to find what the hold up is, refused to transfer me to complaints/escalations, as they 'think we have a solution so we will reject your complaint'! Go with AGL, save yourself months of worthless frustration!

All explaned very well and understood

Very good so far

Good experience