Alinta Energy Reviews

William was very patient and fully explained my electricity contract with Alinta Energy.

The consultant Adam, answered all my questions regarding transferring from my current provider to Alinta Energy easy.

The gentlemen I spoke with in the name of Martin is very well spoken and helpful.

Good response from the operator. Knowledgeable Pleasant Patient and very very helpful.

Staff on phone were clear on instructions - well worth the change

I had been trying to get a second electricity meter installed on my property but found myself stuck in an endless loop of emails back and forth with Alinta, with no real progress being made. It was incredibly frustrating. When I finally requested to escalate the issue to a supervisor, Bibhu took over my case — and I’m so glad he did. From the moment Bibhu got involved, things started to move. He assured me that now that the issue was on his desk, it would be actioned — and he kept his word. He followed up exactly when he said he would and kept me updated throughout the entire process. His professionalism, responsiveness, and clear communication made a big difference. Thank you, Bibhu, for turning a stressful situation into a resolved one. Your help was genuinely appreciated!

Very good service very easy to understand and very very helpful and I hope I understand my account very good

Ron was on the only person who i understood easlly as i have a hearing problem . thanks Ron i will ring again in a years time and tell them to ask for you till then

Fast & easy to use.

Easy to apply and a great rate

Your Web site very easy to use. And very Helpful with everything

Seamless and easy transfer to a very competitive contract. Customer service best I’ve used. Most impressed.

could not even get the address correct

Very helpfull

Very good 👍 helpful and friendly staff.

Excellent service, as a hearing impaired person I was able to hear the dialogue clearly, thankyou Stacey for your patience Annemarie

My experience is that i was shown how to save money by changing to Alinta

lack of knowledge with new registration for additional account holder