Alinta Energy Reviews

Person helping me was very patient & helpful

great person to deal with Rebecca helpful articulate.easy to understand and very reassuring to get me a better deal.Im very happy at this stage

I feel good with your contact. It is a little too early to rate thoroughly yet but your prompt introduction makes me feel welcome. Normally I never want to change providers. I always am with Energy Australia and Origin Energy. I will try and see. Please send bills by post. Pls confirm that there is no extra charge for paper bill. Thank you. Best wishes. Dhananant Bunnag 23/6/25

I was very happy with the change over smoothest change over ever

Plan I signed up for was at 24 c/kwh and when the I checked the rates on my account it was 30 c/kwh, very dishonest 23/06/2025 reply, if you are really concerned about your deceit, how about investigating why this is a regular complaint and respond on this platform so everyone can see your response. If it is a system error and you have incompetent staff, I will refrain from reporting your company.

Im try to trust you

The staff were exceedingly helpful. Many thanks indeed.

Thank fore your help to day

well explained

Very happy at this stage.

Very informative n happy with the knowledge of my power I was on n for change over

Your team member Paul was great. explained the plan and tariffs well, made it easy to understand

I found changing to Alinta quite a good experience I get highly stressed using online thankyou for making it an easier experience.

I asked for comparitive rates and got about 12 in their most competative order. your was 3rd but close to other two. I knew of your company so chose that one.

How smoothly the transfer was done. Quickly & efficiently.

If I could give zero stars I would, Alinta cannot be trusted to perform consumer credit checks. Dont give consent for further credit checks if an account for either gas or electricity was already in place as they are too clueless to recognise creditworthiness has already been checked

I haven't signed up with Alinta. I've notified Origin who has been in touch with Alinta to get me back to Origin.

Too many transfers between departments. Staff not knowing who should deal with what. Too many holds.