Alinta Energy
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Wrong address
I provided the correct address and Alinta advised me via txt (4.37pm) near end of business day electricity to be connected the following day showing an incorrect address. I had to call immediately (inconveniently) as business hours almost over. I needed to prevent connection to incorrect address the following day. Firstly, I was not provided enough time from receiving txt to call about the incorrect address and although not my mistake I had no choice but to go through an immediate 30 min process to cancel the contract at this address and arrange a new contract for connection to be set up at correct address. Missed an appointment as I was too late to get this resolved immediately due to the timing of incorrect information provided to me.