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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Chris
Chris
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Everything was very good!

Everything was very good, pickup coach, driver, hotel, food & excursions, also met some nice people! Many thanks!

Helpful?
Mrs Skarratts
Mrs Skarratts
1 reviews•New Reviewer
over 1 year ago
2 out of 5 stars

Disapointed

Arrived at Croit Anna hotel room ok bed linen nice Towels nice bathroom dirty bath at FOOD was awful most of it was just warm veg & potatoes all frozen breakfast once again just warm best thing for breakfast was cerial & toast & marmalade on our last night we were thrilled because the soup was hot.We had Xmas dinner whilst we were there turkey 5 sprouts 2 roast potatoes 1 sliver of carrot that was it frozen veg is not nice I do have something nice to say the bedroom was nice & warm & staff are very nice driver didn’t tell us much about were we were going & most of the toilet wasn’t open the excuse he gave was the roads were winding roads & we could have an accident also when it was open no toilet paper we are 6 ladies who like coach holidays but we were so disappointed.

Helpful?
David Sumby
David Sumby
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Cumberland Hotel, Scarborough. Festive Break.

Ease of booking. All hotel staff were welcoming, helpful and caring. Even though we have dietary requirements they were fully catered for without fuss. Food quality was good and nicely served. The room was of a good size the shower was excellent and the bathroom was clean and warm. Entertainment. We enjoyed the singers especially "Nik" on the last night and also having the opportunity to dance.

Helpful?
Sylvia
Sylvia
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Great from start to finish drivers are…

Great from start to finish drivers are a credit for good hoilday feeder coach driver was excellent on the way I hope the people who got off at wetherby didn't complain he doesn't deserve a bad review Hotel was lovely had few bad meals And the thursford show was out of this world Shame storm Bert had to arrive on our free day we made the most of it Will travel again with you on our twixmas break to Llandudno

Helpful?
Railwayman
Railwayman
1 reviews•New Reviewer
over 1 year ago
3 out of 5 stars

There appeared to be a lack of staff

There appeared to be a lack of staff, one person was serving on the bar in the ballroom, running the bingo and putting the music on. Our waiter was very helpful and friendly. There did appear to be a lack of security in the hotel entrance / reception area during the late evening, we were told by another guest that several teenagers entered reception and went up to the third floor and were wandering along the corridor near the bedrooms, when questioned, they said that they were looking for their 'Nan'.

Helpful?
MICHAEL
MICHAEL
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

About the only disappointing thing…

About the only disappointing thing during the weekend was the location of our seats for the Thursford Spectacular show. You could not have got much further away from the stage and as the row was not much higher than the row in front, the view was obscured by the persons in front of you.

Helpful?
Michael Wall
Michael Wall
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Lovely hotel, lovely staff

All of the staff were friendly, efficient and hard-working. Particular thanks to our waitress, Sorina. Nothing was too much trouble and she took good care of us both.

Helpful?

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Alan Phillips
Alan Phillips
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Enjoyable break

The Holiday started with a friendly feeder driver who was on time. Our main driver Lee was very competent and professional but also very friendly and helpful to those who needed some assistance on and off the bus. The staff at the Hotel were excellent, the choice of food was very good and plentiful. The Hotel rooms were clean and well appointed. Only disappointments were the Xmas market in York did not reflect Xmas, it was their normal market with a very few extra stalls, and of course the very wet and windy weather. Neither of these two points were within the control of Alfa.

Helpful?
Mr. Philip Myers
Mr. Philip Myers
1 reviews•New Reviewer
over 1 year ago
2 out of 5 stars

holiday

after several coach holidays with alfa i was very dissapointed, wi5th, the waverly castle hotel,all rooms cold HAd to wear coat,all the time, short staffed, and as for trevor the driver,where did you get him from,he was grumpy no empathy for seniors, i was not happy

Helpful?
Mr D Sharratt
Mr D Sharratt
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

we had a great stay at bayshore hotej…

we had a great stay at bayshore hotej in sandown it was a birthday surprise for wife had a wonderful festive christmas had a very good journey from reading to sandown our driver steve was a great driver very funny on our trips out hotel was great helpful staff had a wonderful christmas day dinner very good food roxana very nice waitress made us laugh all week we had a wonderful experience

Helpful?
Christine Towers
Christine Towers
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

The staff and attention to details

The staff and attention to details, shout out to Denis who served our meals.well organised apart from the chaos at Burtonwood waiting for other coaches to come back, so we can go home

Helpful?
Mr Wayne Tomlinson
Mr Wayne Tomlinson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Our Turkey and Tinsle Holiday at Bridlington

The holiday from start to finish was fantastic The Monarch Hotel was great. All the staff were professional, polite, helpful and also the accommodation, entertainment and food were top knotch and our driver was great very polite, professional and knowledgeable ho and don't forget his funny side. Overall the holiday was fantastic.⭐️⭐️⭐️⭐️⭐️👍😃

Helpful?
Christine
Christine
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Transfers were good & couldn’t fault…

Transfers were good & couldn’t fault the hotel for service or food. Our coach drivers were helpful & kept us updated for each trip. Will definitely use Alfa again

Helpful?
Ms. Catherine Burns
Ms. Catherine Burns
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Dining room so cold ,people didn’t bother staying for entertainment.Manager was not available

My room when I arrived had no heating ,asked for heater one didn’t arrive.So asked for room move ,glad I did as others did have to have heaters .Dining room radiator wasn’t on so it was cold ,asked waiters,was sent to reception asked again.On the third night i asked to speak to manager apparently he was not available. Food was satisfactory but my pre order for Christmas lunch was messed up,but it was very tasty when i finally received it . Excursion to Osborne house was very good.

Helpful?
Carol Housden
Carol Housden
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Tinsel and Turkey

Our tinsel and turkey holiday to the Eliot Hotel in Newquay was superb from start to finish. We were collected locally and taken to the "interchange" where everything was handled very quickly and efficiently. Our holiday driver was ace, and we had a christmas singsong to get us in the festive mood. The hotel is first class, as are all the staff, maybe the entertainment could be a little better, but it certainly didn't spoil anything. All in all a jolly good time was had by all.

Helpful?
Ronald Tasker
Ronald Tasker
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Good holiday

Good holiday. Receptionist could have been a bit more helpful. I asked her to post a letter. She directed me to a phone box down the road. Easy for her. Not so easy for me. Walking difficult.

Helpful?
Margaret Frost
Margaret Frost
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Christmas at Shanklin IOW

Have just returned from IOW staying at Shanklin Hotel. The hotel was nice big room and a lovely walk in shower which we had requested. Was slightly disappointed with our visit to Osborne House as we had expected more of a festive feel. We had a young lady take us around explaining the history. The only decorations really were Christmas trees scattered around the house. The weather was not good but our driver Leigh took us around the island pointing out various landmarks and was very good and informative without being over the top.

Helpful?
Gordon Farnworth
Gordon Farnworth
1 reviews•New Reviewer
over 1 year ago
4 out of 5 stars

Hotel was well run .

Hotel was well run . Food was above average. Hotel and bedrooms were warm and cosy.

Helpful?
Rita Collier
Rita Collier
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Had a lovely time

Had a lovely time. We paid extra for a sea view room which we always do, it's well worth it Ideally situated hotel on sea front and close to all amenities The only failing for us was that the food wasn't hot enough and we sent it back several times to be heated up. We will use Alpha Travel again

Helpful?
Ronnie Lawson
Ronnie Lawson
1 reviews•New Reviewer
over 1 year ago
5 out of 5 stars

Scottish Xmas Holiday

The holiday for me starts with a good ,friendly driver and in Kev we had that right through the holiday.We went to Dunoon and it was brilliant,the hotel was good ,the staff were very friendly and the food was lovely.The trips out were good and the knowledge of Kev about the area was spot on.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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