AL
Alfa Travel
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Dining room so cold ,people didn’t bother staying for entertainment.Manager was not available
My room when I arrived had no heating ,asked for heater one didn’t arrive.So asked for room move ,glad I did as others did have to have heaters .Dining room radiator wasn’t on so it was cold ,asked waiters,was sent to reception asked again.On the third night i asked to speak to manager apparently he was not available. Food was satisfactory but my pre order for Christmas lunch was messed up,but it was very tasty when i finally received it . Excursion to Osborne house was very good.