The whole holiday from the ambiance of…
The whole holiday from the ambiance of the hotel to the friendliness of the staff

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.
8 months ago
Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite
8 months ago
This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more
8 months ago
The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more
8 months ago
our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.
The whole holiday from the ambiance of the hotel to the friendliness of the staff
Everyone was friendly and helpful.
Excellent Value for money.
Lovely Twixmas break to Weston-super-Mare.... meals, staff and entertainment were spot on. Room was a bit small and bathroom needed some tlc (shower screen joints a bit dirty and some cracks behind toilet) but having a bath was a plus. Excursions could have been a little better thought out, but overall a lovely stay.
The driver was very good and friendly hotel was excellent warm and welcoming lovely atmosphere I will go again with them it was the first time with alfa
The coach service was very helpful and the driver was very helpful. And had a good holiday . Just the hotel staff at the mentropole hotel in tuki Devon were rude and the lifts were out and the breakfast and dinner down stairs the stairs needed two handles on them .
Alfa is the third coach tour company I have booked with and are by a million times the best. The hotel, food and coach tours were brilliant! Great driver who made me feel very safe.
Plates were warm and food was cold Everything else was good
The hotel was lovely clean & welcoming with friendly staff. Food excellent & served promptly despite being VERY busy. A special mention for Lisa the manager(?) & led the entertainment - she was amazing. The entertainment was first class. Am returning in November.
Very well organised from start to finish. Great driver Cliff, who managed to get through the heavy traffic with ease. Well done to Cliff. Hotel is fantastic, well managed with friendly and welcoming staff. The food was delicious. We didn’t go into the entertainment room, so I cant comment on the entertainment, we preferred to stay in the lovely bar area. We had a great time, will definitely be back. A good way to spend Twixmas.
This was 2nd Twixmas at the Queens Blackpool and thoroughly enjoyed it so much so that we have already booked at Hotel for next Christmas.
Had a brilliant holiday, the food was excellent, the staff were so helpful, the driver was a true professional, the hotel was great but I have mobility issues and found the number of steps involved in getting to the various public rooms difficult to handle. But for that issue the holiday would have been perfect. Nevertheless I have booked to go to Weymouth in June.
Twixmas break
coach travel was comfortable with enough comfort stops ,hotel staff were perfect, room probably require updating, food was excellent overall a great break at Sandown IOW
Good destinations,friendly driver
Wee bouth had a great Christmas at your hotel in front william c u I 2025 from George roby and della roby
Hotel staff and management were first class, friendly and efficient. The dining area was spotlessly clean and the young staff were very friendly and helpful. Our table served by Keiran deserves special mention. Evening entertainment was of a very high standard, as was the excursions, with our driver informative and helpful. The only issue was our room, being cramped and no views. Our booking was late however so we consider ourselves lucky to get in at all. Overall, 9/10. Liz & Dave Mullinex.
Excellent food,well presented served with kwick efficient service,the room nice & large but cold drafty windows. Heating was turned off at 730 pm i made a complaint at reception but was ignored,l made a formal complaint to the manager in the morning on checking out in the morning & filled a form in left at reception.
Went to Newquay for a Christmas holiday we stayed at the Eliot Hotel The hotel is very nice the room was large warm and clean. The meals were very nice with a choice from menu. The hotel staff gave excellent service and nothing is to much trouble. Only downside was the 12 hours long journey down. And the 10 hours back to leeds.
A good journey both on feeder service and main journey good driver Stuart hotel Queens Eastbourne very cold on arrival otherwise bedroom spacious and walk in shower good although creeky floors above us not good. Food mainly ok except for roast beef on boxing day awful tough. Entertainment reasonable except Christmas day not v good. Trip to Hastings should have been morning as to much rush for lunch didn't have time to finish before 2pm Would not return hotel to big 6 coaches in slow service
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Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.
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