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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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Elaine Ellis
Elaine Ellis
1 reviews•New Reviewer
12 months ago
4 out of 5 stars

First time with Alfa

First time with Alfa. Hotel does need an upgrade. Staff were pleasant, service in the dining excellent Trips were good, Stuart our driver very knowledgable The only drawback was the interchange it was chaotic To many people in the service station no room to seat down. Good job it was not raining . One more thing it says no smoking where the buses were but one driver was! The feeder bus No 9 on Friday 4th April. Otherwise enjoyable holiday

Helpful?
Anonymous
Anonymous
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Spotlessly clean hotel in a great…

Spotlessly clean hotel in a great location. Staff were friendly and helpful. Excursions were great with a lovely lady Debbie as our driver One thing to mention. Transfer from reading took four hours in a coach which was cramped and had no toilet. Four hours is a long time to go without a comfort stop.

Helpful?
Mr Karl Jackson
Mr Karl Jackson
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

The coach travel was good the hotel was…

The coach travel was good the hotel was good the food was good,luckily for us the weather was very good, enjoyed the day trips too,will use Alfa again 😀

Helpful?
Zena Langstaff
Zena Langstaff
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

FIRST TIMERS…

This was our first time on a coach tour so didn't know what to expect. Everything seems to be organised really well and our driver Joe was very nice and advised us times etc. We knew that Alfa Travel had only had this hotel since December 2023 and knew that it needed some updating, but it was very clean and the beds were so comfortable and it's in great location. The food was excellent much better than we thought it was going to be and a good choice on the menus. All the staff at the hotel were very friendly and efficient, especially the waitresses who worked very hard, and also the manager who was available if you needed him. The only issue we had was on one of the daytrips when 4 people were still not back after waiting an hour for them. We wondered if it was a good idea for you to give the driver a contact number for all the people travelling on the coach, then, he could at least ring them to see if there was a problem or if they had forgotten the time or even got lost. This saves the other passengers getting a bit stroppy about it, but it is understandable when they are sat there waiting and cuts down your time at the next location. Other than that we had a fabulous time so thank you very much Alfa Travel.

Helpful?
Mary
Mary
1 reviews•New Reviewer
12 months ago
4 out of 5 stars

Ilfracombe

Driver's great and good information on excursions. Great staff at hotel. Restaurant and Bar staff excellent service. Lovely food plenty of choice and no long waits. Enjoyable holiday.

Helpful?
June Barlow
June Barlow
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Lovely holiday

Lovely holiday. Hotel faultless. Waiters,bar staff and entertainment excellent. Andre Rieu concert seating very good and very enjoyable. Our driver Will was very good.

Helpful?
Kathleen Blues
Kathleen Blues
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

From pick up to drop off and hotel…

From pick up to drop off and hotel stay, we had excellent customer service throughout

Helpful?

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S . Parton
S . Parton
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Hotel was great

Hotel was great , staff good and all areas were very clean . Feeder coach going was somewhat late which was worrying but after getting in touch with alpha we were assured he was on his way . Bad traffic . The food was ok at hotel with better choices than previous hotels Overall we had a good 5 day break and are looking forward to our next one in July.

Helpful?
Patricia Tipper
Patricia Tipper
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

5 day break to scarborough

Almost everything!!

Helpful?
Peter Lewis
Peter Lewis
1 reviews•New Reviewer
12 months ago
4 out of 5 stars

Fantastic hotel

Fantastic hotel, great staff and service, really nice sea view room. Good food and really nice to be served breakfast without having to queue for tea and toast. Very reasonable bar prices. Great knowledgeable tour driver. Only negative is the interchange, felt like an incumbency, not enough facilities for the amount of passengers and staff were quite surly. Our first time with Alfa and overall a great holiday, we will be using again . Travelled from Blackpool to the Shanklin Hotel stayed in room 103

Helpful?
Helen Stansfield
Helen Stansfield
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Excellent time in Aberfoyle

Excellent time in Aberfoyle. Keith the driver was thoughtful and considerate through out the holiday, plus excellent driver. Food at the Rob Roy Hotel was first class as were the staff.

Helpful?
Marilyn Hilton
Marilyn Hilton
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Did Bath

Did Bath, Weston Super Mare, and Wells. Had a good time, and the driver Andy was very good.

Helpful?
gordon massie
gordon massie
1 reviews•New Reviewer
12 months ago
4 out of 5 stars

Cumberland hotel Scarborough

The service stops were not great at all,the hotel Was Very Good the meals were all of a high standard the room was comfortable the staff at the hotel were very friendly and helpful overall it was a very enjoyable experience will definitely be back!

Helpful?
Neil Wood
Neil Wood
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

First class

First of all we were impressed by the welcoming welcome when we arrived. We found room 9 was on the small side but was very clean. The hotel staff we're excellent and so was the food. We sat a table 64 and our waitress was excellent. The entertainment was first class and we really enjoyed it. Would definitely recommend this hotel

Helpful?
Denise Pryce
Denise Pryce
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Another fabulous holiday with Alfa

Another fabulous holiday with Alfa. Food and entertainment good and nice friendly staff at the Cliffe Norton hotel Tenby. Looking forward to the next holiday in June.

Helpful?
Jane Taylor
Jane Taylor
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Excellent from start to finish

Excellent from start to finish, fantastic,friendly driver .great hotel in wonderful location.food tasty and hot!Day trips scenic and interesting

Helpful?
Gwen Hobday
Gwen Hobday
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

The coach driver

The coach driver, Steve

Helpful?
Mr Hinniganmk
Mr Hinniganmk
1 reviews•New Reviewer
12 months ago
4 out of 5 stars

The hotel Carlton was excelent

the hotel was excellent the weather was a bonus

Helpful?
Irene Prew
Irene Prew
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

Had a great holiday

Had a great holiday. Hotel was very nice. Food and entertainment was very good. Driver Steve was very caring and drove well. Trips were good

Helpful?
Mrs Carol Fleckney
Mrs Carol Fleckney
1 reviews•New Reviewer
12 months ago
5 out of 5 stars

The driver was excellent but not…

The driver was excellent but not impressed with the food at the hotel

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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