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HomeAlfa Travel Reviews
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Alfa Travel Reviews

4.569 out of 5 stars
4.569 out of 5 stars
4.6
|Excellent|1,000 reviews

Last reviewed 8 months ago

TrustScore

4.6
4.569 out of 5 stars
Excellent
5 out of 5 stars
654
4 out of 5 stars
298
3 out of 5 stars
27
2 out of 5 stars
5
1 out of 5 stars
16
1,000 reviews in total

Review summary

Alfa Travel receives overwhelmingly positive feedback from customers, highlighting the excellent service provided by both drivers and hotel staff. Reviewers frequently commend the professionalism and politeness of drivers, with specific mentions of individuals like Bill and Nigel, who enhance the travel experience with their helpfulness and local knowledge. The hotels are also praised for their prime locations, cleanliness, and quality of food, contributing to enjoyable stays. However, some guests note issues such as noise disturbances in certain rooms and maintenance concerns, like broken lifts, which can affect comfort. Despite these minor complaints, the overall sentiment remains highly favorable, with many travelers expressing satisfaction and eagerness to book future trips. Overall, Alfa Travel is seen as a reliable choice for enjoyable holidays.

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Based on reviews, created with AI

See what reviewers are saying

Michael Fitch
Michael FitchFeatured

8 months ago

4 out of 5 stars

Highly organised getting you from…

Highly organised getting you from pickup point to hotel with porterage throughout. Booking very easy over the phone with staff always helpful and polite

Pauline Roberts
Pauline RobertsFeatured

8 months ago

5 out of 5 stars

Our Jersey Trip

This was our first time travelling with Alfa. We had an excellent time on our visit to Jersey on the 20th July, all our drivers were very professional, polite and very informative. Everyone went to gr... See more

Linda Clarke
Linda ClarkeFeatured

8 months ago

5 out of 5 stars

The driver Bill (william) from…

The driver Bill (william) from Crosskeys coaches he was a true gentleman he couldn't do enough for you, he went on different routes so that we saw all the beautiful sights on the island always dropped... See more

DAVID MORRIS
DAVID MORRISFeatured

8 months ago

4 out of 5 stars

DRIVER AND HOTEL VERY GOOD

our driver Nigel was brilliant always on time and helpfull. The hotel staff were very nice.

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susan clough
susan clough
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Lovely weather good food and lovely…

Lovely weather good food and lovely staff booked again for August

Helpful?
Jean
Jean
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

Lovely hotel

Lovely hotel. Dining room experience well organised. Trips out were interesting . Driver helpful to everyone, (tony) he went xtra mile for people who needed help. Staff in hotel were marvellous.food enjoyable. Negatives :- bed hard, squeaky floorboards,and a long way to travel for me personally, my room was dark and depressing (115) .

Helpful?
Steven Eglin
Steven Eglin
1 reviews•New Reviewer
10 months ago
3 out of 5 stars

Traveling was a bit long with waiting…

Traveling was a bit long with waiting here and there.

Helpful?
Elaine
Elaine
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

The staff were fantastic

The staff were fantastic. Especially reception as one of my friends was ill and they made sure she had water and food. Food very nice. Clean and comfy rooms. They need a ramp for the rear garden as it’s impossible for disabled people to climb down the steps. Driver very good and informative.

Helpful?
customer
customer
1 reviews•New Reviewer
10 months ago
4 out of 5 stars

A really enjoyable stay.

Service and hospitality was great, sea view rooms were good and comfy but need a bit of TLC. Restaurant service was prompt and friendly. Breakfast was enjoyable. Dinner was good wholesome food with a choice to suite everyone. We had an enjoyable stay

Helpful?
John Wombell
John Wombell
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Good all round holiday experience

Everthing from start to finish was just great put cases on the feeder coach and you don't touch them again till in hotel would certainly recomend your holidays

Helpful?
Sylvia Chadwick
Sylvia Chadwick
1 reviews•New Reviewer
10 months ago
5 out of 5 stars

Everything from beginning to end

Everything from beginning to end. That's why we choose Alfa. Staff, hotel, food, comfy bed, coach driver was only young but did his homework brilliantly, very pleasant and really gelled, with us oldies. That's what makes our holidays great. Only one fault this time, no entertainment, which we look forward to. But thanks again Alfa. Look forward to seeing you again.

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Robin Jones
Robin Jones
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Alfa Coach Holiday to Ironbridge

Alfa Coach Holiday to Ironbridge, Llangollen and Blists Hill Victorian Living Museum, all very interesting - May 12 2025 (5 days). Transfers well organised, Hotel Mercure (Telford) excellent, driver efficient and booking system simple. Compared to similar holidays I have been on with Shearings, Alfa Coach Holidays are a much better organisation and would prefer to book with them in future

Helpful?
June .
June .
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Lovely stress free trip with Alfa travel

Lovely holiday coach driver very nice (Lee) hotel very nice old and needing some work updated on some of the rooms. Only fault was our arrival after a long journey no welcome drink. Ushered into dinning room and weeks Menu given to you for you to chose your 4days evening meals in advance. This was quickly done as we all just wanted to get to our rooms. When we came back downstairs half hour later no one could remember what they had chosen ! Breakfast was lovely cooked,cereal.fruit, tea/coffee etc. hotel in Ideal spot for beach shops buses (hotel on seafront) Staff at hotel very nice and helpful. Just the arrival was a let down. Flyde Lytham St Anne’s is lovely

Helpful?
Lynne
Lynne
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Great holiday to Isle of Wight

We had a fab time great hotel lovely food and fab helpful staff as usual. Our waitress Amy was very efficient and lovley. Also our driver Dominic was great he drove us safely around all week and was really informative and funny.

Helpful?
John Cox
John Cox
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Good hotel Bayshore .good food .Staff…

Good hotel Bayshore .good food .Staff all good.trips we're all great Driver nice.lots visited..All places are nice on IOW .Alfa travel good company.

Helpful?
Rose Cummins
Rose Cummins
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Great holiday for a great price

We’ve traveled with Alfa 5 times now and it’s always been great,the staff always make you feel so welcome and the drivers of the coaches are very informative when going out on the days out,great value for money too.

Helpful?
Mrs Davies
Mrs Davies
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Thank you Alfa for a lovely holiday.

Hotel was good in every way. Trips were good, driver was very clean and freshly ironed daily. Everyone was prompt getting back to the coach and best of all the weather was beautiful.

Helpful?
Mrs Firth
Mrs Firth
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

my first time travelling with your company and won't be my last.

my first time travelling with your co.has been exceptional, the bus was comfortable and clean. the driver was courteous, helpful, nothing was too much trouble for him. Dave is an excellent driver and kept us informed of every eventually. The Wild Atlantic tour was all it said it was going to be, the beautiful weather was an added bonus Mrs I Firth ,

Helpful?
AL
AL
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Trip to the Kingdom of Northumberland…

Trip to the Kingdom of Northumberland and Newcastle city was everything I hoped for. The journey by coach was smooth and safe. The coach driver informative, the comfort stops appropriate, the hotel New Caledonian comfortable although the lift was under repair and that was unfortunate for those of us with mobility issues. However the staff was friendly respectful and accommodating. The stops at places of interest could be slightly longer than 2.5hours though as even an extra half an hour would make a difference. I would think about booking with Alfa travel again as this was my first trip. The pick up from London Victoria made a difference too and on the way back I managed to request a stop closer to the tube station that lead me directly home which was so convenient.

Helpful?
Mrs Mcmullen
Mrs Mcmullen
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Had a fantastic holiday at the Elliot…

Had a fantastic holiday at the Elliot Hotel in Newquay - amazing trips, great and informative driver Nigel, lovely food and attentive staff always happy to serve you, clean and comfortable room. So good we booked the same holiday for next year. Looking forward to our next Alfa holiday to Eastbourne this August.

Helpful?
Frances Jackson
Frances Jackson
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Excellent organisation

Excellent organisation. Lovely food. Driver excellent - top class.

Helpful?
Christine Littler
Christine Littler
1 reviews•New Reviewer
11 months ago
4 out of 5 stars

We had a great time when we travel to…

We had a great time when we travel to larges with Alfa

Helpful?
Miss Katja Bloch
Miss Katja Bloch
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

It was the first time I had used them…

It was the first time I had used them after using Shearings for 5 years!

Helpful?
Maureen Shaw
Maureen Shaw
1 reviews•New Reviewer
11 months ago
5 out of 5 stars

Top Class

Fabulous holiday our driver Craig was very obliging and a very good driver. The Hotel delivered the full package and the daytrips were spot on.

Helpful?
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About Alfa Travel

Alfa Travel is a UK-based travel company specializing in coach holidays to various destinations across the UK and Ireland. The company offers an array of travel packages, allowing customers to explore traditional British attractions and scenic locations. Travelers can choose from a selection of itineraries that typically span five days, catering to both leisure seekers and those looking for convenient travel options. With a focus on providing quality travel experiences, Alfa Travel targets a diverse customer base, including families, couples, and groups seeking affordable and enjoyable vacations. The company also features self-drive options for those who prefer flexibility in their travel plans. Customers can find detailed information on current offers, pick-up points, and accommodation options on their website, ensuring a comprehensive travel planning experience.

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